AMANDA DAVIS
Byron,GA
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teller
Midsouth Federal Credit Union
08.2022 - 09.2023
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Sales Manager
The Cellular Connection
07.2018 - 08.2022
- I came in open minded to learn new selling abilities
- I assist customers in looking over their account and making sure they have the correct plans, and services
- I also earn the right of the customer to find out what benefits or devices they would benefit from with Verizon.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Increased sales revenue by developing and implementing effective sales strategies.
Sales Representative
GEICO INSURANCE COMPANY
10.2016 - 07.2018
- My job duties are selling stated and relevant benefits to the customer, taking inbound calls and making sure the customers know the value of the product they are receiving.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
WELLS FARGO BANK
01.2015 - 10.2016
- My job duties were opening and closing checking accounts, selling behind the teller, making sure customers leave satisfied with their products and services they received.
CONVERGYS
05.2013 - 01.2015
- STARTED OFF TAKING INBOUND CALLS TO SERVICE THE CUSTOMER, SOLD SEVERAL DIFFERENT TYPES OF EQUIPMENT
- I WAS THEN MOVED TO CUSTOMER RETENTION WHERE I WAS ABLE TO RETAIN THE CUSTOMER WHILE ALSO MANAGING MY OWN TEAM AND FOLLOWING THROUGH WITH SUPERVISOR RESPONSIBILITIES: COACHING, MONITORING CALLS, AND DE-ESCALATING ANGRY CUSTOMERS.
Education
HIGH SCHOOL DIPLOMA -
Lanier county high school
Skills
- Manager experience
- Customer service
- Atlanta Advisory board
- CPR certified
- Cash Handling
- Regulatory Compliance
- Drawer Balancing
- Account Updating
- Customer Relationship Building
- Relationship Building and Management
- Exceptional Customer Service
- Strong Work Ethic
Websites
Certification
- AED certified
- First-aid certified
Online Properties - Portfolio
PORTFOLIO/WEBSITE/BLOG
Timeline
Teller
Midsouth Federal Credit Union
08.2022 - 09.2023
Sales Manager
The Cellular Connection
07.2018 - 08.2022
Sales Representative
GEICO INSURANCE COMPANY
10.2016 - 07.2018
WELLS FARGO BANK
01.2015 - 10.2016
CONVERGYS
05.2013 - 01.2015
HIGH SCHOOL DIPLOMA -
Lanier county high school
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