Amanda Davis
Huntsville,AL
Summary
Highly skilled Project Coordinator with a proven track record of successfully managing diverse project tasks and meeting tight deadlines. Hands-on approach and analytical problem-solving skills enable effective navigation of challenges and innovative solutions. Excellent communication, planning, and decision-making abilities consistently deliver results exceeding expectations. 18years of experience in outpatient and inpatient healthcare settings provide deep understanding of industry and its unique demands. Excels in working closely with customers to manage expectations and foster productive relationships. Committed to team success, hardworking, resourceful, and dedicated to achieving outstanding outcomes.
Overview
19
19
years of professional experience
Work History
Patient Service Representative
ZOLL LifeVest
01.2024 - Current
- Prepared LifeVest for patients transitioning from hospital to home.
- Maintained continuous patient engagement through necessary follow-ups.
- Administered supply management for gear and uniforms.
- Coordinated fitting schedules with caregivers and family.
- Facilitated weekend and evening programs efficiently.
- Conducted home visits to ensure proper fittings and follow-ups.
- Identify and disclose familial ties to referral sources.
- Programmed equipment based on physician's instructions.
- Evaluated and determined appropriate garment sizes based on patient measurements.
- Educate patients and caregivers in LifeVest usage.
- Ensured all patients adhered to signing the Patient Agreement and WEAR Checklist.
- Ensured timely submission of completed agreements by faxing to ZOLL within one day.
Wellness Specialist Coordinator
Huntsville Hospital
02.2023 - Current
- Maintains expenses and budget records.
- Participates in wellness screenings with contracted companies.
- Conducted regular performance reviews for staff members to identify areas of improvement and provide constructive feedback for growth.
- Trained new staff members on company policies and procedures, ensuring a cohesive work environment focused on client success.
- Streamlined administrative processes for better time management and increased productivity within the wellness team.
- Increased awareness around mental health by organizing seminars discussing topics such as anxiety management techniques and coping mechanisms during periods of stress.
- Actively participated in industry conferences and workshops, staying updated on the latest innovations in wellness promotion and incorporating new ideas into company programs.
- Expanded clientele base by hosting informative workshops on stress management, mindfulness, and healthy living techniques.
- Secured partnerships with local businesses to offer employee wellness programs, expanding revenue streams while promoting community health initiatives.
- Designed result-oriented marketing strategies to promote wellness services, attracting new clients and retaining existing ones.
New Home Sales/Project Coordinator
Re/Max Distinctive
07.2021 - 07.2023
- Managed all real estate transactions from start to close.
- Managed lead pipeline for agents and all social media activity including drip campaigns.
- Entered and updated all listings including rentals.
- Attended open houses and closings as needed.
- Prioritized needs and delegated assignments to handle multiple projects simultaneously.
- Assessed, monitored and reported on work progression.
- Updated and distributed weekly project schedules and milestones.
- Collaborated with cross-functional teams to draft project schedules and plans.
- Prepared presentations for customers and staff members detailing project scope, progress and results.
- Set project goals and schedule with owners and team members.
- Monitored and coordinated budget management, venue selection, transportation and entertainment for corporate events.
- Introduced change improvement plans to achieve goals, methodologies and initiatives.
- Managed work streams for both routine and special projects simultaneously.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Nuclear Cardiac Stress Technician
Huntsville Hospital Heart Center
02.2018 - 07.2021
- Tested patient cardiac activity with specialized equipment to conduct tests such as echocardiograms, phonocardiograms and electrocardiograms.
- Recorded blood pressure, limb volume changes and oxygen saturation to inform diagnostic processes.
- Assisted physicians in treating cardiac and peripheral vascular issues with techniques such as implanting pacemakers and inserting balloon angioplasties.
- Compared measurements of heart wall thickness and chamber sizes to evaluate conditions and identify abnormalities.
- Monitored patients' blood pressure and heart rates before, during and after procedures.
- Collaborated effectively with interdisciplinary teams to deliver quality patient care.
- Compiled data from administered tests and produced reports for submission to Physician.
- Resolved patient issues promptly, escalating more serious concerns to Nurse Practitioner/Physician for assistance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
- Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
Certified Health Unit Coordinator
Huntsville Hospital Main-CVOR/CVICU
02.2014 - 02.2018
- Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards.
- Processed confidential, patient paperwork with accuracy and deference to patient privacy.
- Delivered thorough and accurate documentation to create detailed additions to patient's electronic health record.
- Transcribed doctor's orders for patient medical history reports.
- Provided digital, medical portal troubleshooting support for company account holders.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Prepared detailed reports and unit documentation and distributed completed files.
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
- Navigated health information exchange systems to preempt and identify patient needs.
- Supported patients through recovery from procedures such as bypass, angioplasty and pacemaker surgery.
- Monitored patients' vital signs using electrocardiograms in telemetry labs.
- Delivered nursing care to critically ill cardiac patients in post-operative recovery units.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Inspected, maintained and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
- Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Laboratory Technician/Coordinator
Madison Family Medicine
02.2011 - 02.2014
- Gathered biological samples for laboratory tests.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
- Handled administrative tasks for laboratory staff and overall operations.
- Prepared project files for compliance with operating procedures.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Communicated with outside parties and laboratory management regarding test results.
- Audited specimen integrity and identification classifications to maintain accurate records.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Verified collection orders and communicated discrepancies to nurses.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Limited discrepancies by accurately handling, storing, transporting and submitting urinalysis samples.
- Completed lab tests and communicated results to supervising staff.
- Assisted and instructed other laboratory technicians.
Senior Phlebotomist
Huntsville Hospital Main
08.2005 - 02.2014
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Coordinated in-office and off-site testing for high volume of daily patient samples.
- Identified patients using proper procedures prior to specimen collection.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Interviewed patients and documented details to update and file paperwork.
- Trained and supervised phlebotomists and lab assistants.
- Managed staffing and scheduling of phlebotomy lab personnel.
- Performed evaluations of lab personnel and implemented corrective action where necessary.
- Obtained blood specimens through venipunctures and fingersticks.
- Enforced isolation procedures to maintain specimen integrity.
- Maintained and organized phlebotomy data and statistics.
- Collected therapeutic drug monitoring assays in collaboration with nursing personnel.
- Monitored logs to verify adherence to draw and testing schedules.
Education
Masters Business Administration - Healthcare Administration
University of Alabama
Tuscaloosa, ALBachelor of Science - Nutrition Sciences
The University of Alabama
Tuscaloosa, AL08.2014
Associate of Science - Chemistry
Calhoun Community College
Tanner, AL05.2007
High School Diploma -
Kate D Smith Dar High School
Grant, AL05.2005
Skills
- Marketing
- Sales
- Customer service
- Multitasking
- Canva
- MS Office
- Excel
- Paragon
- Electronic Medical Record
- Holter Monitoring
- EHR Proficiency
- Assisting Physicians
- Surgical Procedures
- Aseptic Techniques
- Operating Diagnostic Equipment
- Invasive Procedures
Timeline
Patient Service Representative
ZOLL LifeVest
01.2024 - Current
Wellness Specialist Coordinator
Huntsville Hospital
02.2023 - Current
New Home Sales/Project Coordinator
Re/Max Distinctive
07.2021 - 07.2023
Nuclear Cardiac Stress Technician
Huntsville Hospital Heart Center
02.2018 - 07.2021
Certified Health Unit Coordinator
Huntsville Hospital Main-CVOR/CVICU
02.2014 - 02.2018
Laboratory Technician/Coordinator
Madison Family Medicine
02.2011 - 02.2014
Senior Phlebotomist
Huntsville Hospital Main
08.2005 - 02.2014
Bachelor of Science - Nutrition Sciences
The University of Alabama
Associate of Science - Chemistry
Calhoun Community College
High School Diploma -
Kate D Smith Dar High School
Masters Business Administration - Healthcare Administration
University of Alabama