Amanda Deal
Winston Salem ,NC
Overview
34
34
years of professional experience
Work History
Insurance Agent
Savers Health
07.2023 - Current
- Assist clients with Medicare and (ACA) insurance plans, gaining over 500 clients within 6 months.
- Provide personalized insurance solutions tailored to individual needs.
- Build strong relationships with clients through excellent customer service.
Insurance Sales Consultant
First Citizens Bank
06.2018 - 06.2023
- Educated bankers about health, property, and casualty insurance products.
- Consulted with small business owners about employee benefit programs.
- Managed banker communication regarding insurance processes to support profitability.
Literacy Specialist and Lead Instructor
Summit School
08.2014 - 05.2018
- Implemented K-8 literacy assessment tool to identify student needs, differentiate instruction, and track student growth.
- Trained 50+ teachers to assess and track students' skills related to fluency, phonemic awareness, and comprehension.
- Employed multiple assessments and strategies to differentiate instruction based on student needs.
- Provided individual mentoring and special tutoring to struggling students.
- Encouraged gifted students to deepen knowledge with additional learning opportunities.
- Developed entrepreneur unit where students defined, made, and marketed products to wider school community. Each student's "profits" were donated to charity of their choice, with total charitable donation of more than $1,000.
Instructional Coach
Education Resource Group
08.2009 - 05.2014
- Collaborated with teachers and administrators to support student success.
- Assessed literacy needs of school by reviewing student data and current curriculum.
- Provided 1:1 coaching to increase teacher efficacy via model lessons, individualized feedback and goal setting.
- Guided teachers to collect and analyze data and developed action plans in response to determined student needs.
Lead Teacher
Winston Salem / Forsyth County Schools
01.2000 - 03.2008
- Top Ten Finalist - 2002 - 2003 Teacher of the Year.
- Worked with peers and administrators to define focus for federal magnet funding.
- Co-authored $1,000,000 magnet program grant.
- Developed rich learning environment with diverse engagement strategies.
- Provided targeted remediation for struggling students using formative and summative assessment data.
Director of Operations
MedCost
05.1993 - 12.2000
- Oversaw claims, customer service, and mail room departments.
- Implemented process improvements to maximize profits.
- Implemented technology to increase efficiency and reduce cycle time and staffing needs.
- Reorganized job roles to increase productivity and provide growth opportunities for employees.
Provider Relations Representative
HealthStar Managed Care Corp
08.1990 - 05.1993
- Collaborated with 5 person start up team to enter Atlanta managed care market.
- Responded to provider questions and complaints.
- Assisted with claims, customer service, and sales tasks.
Education
Master of Arts - Teaching
Salem College
Winston Salem, NC03.2009
Bachelor of Science - Business Administration
University of North Carolina At Chapel Hill
Chapel Hill, NC05.1990
Timeline
Insurance Agent
Savers Health
07.2023 - Current
Insurance Sales Consultant
First Citizens Bank
06.2018 - 06.2023
Literacy Specialist and Lead Instructor
Summit School
08.2014 - 05.2018
Instructional Coach
Education Resource Group
08.2009 - 05.2014
Lead Teacher
Winston Salem / Forsyth County Schools
01.2000 - 03.2008
Director of Operations
MedCost
05.1993 - 12.2000
Provider Relations Representative
HealthStar Managed Care Corp
08.1990 - 05.1993
Master of Arts - Teaching
Salem College
Bachelor of Science - Business Administration
University of North Carolina At Chapel Hill