Amanda DeBose
Rocky Point,NC
Summary
Patient-oriented nursing professional with 3 years of hands-on experience in delivering quality direct and indirect patient care to individuals in multiple settings. Skillfully completes tasks and fosters relationships with patients, caregivers and coworkers to drive patient care goals and advance nursing philosophies. Self-motivated, decisive healthcare professional with proven bedside manner, clinical skills and diagnostic support experience. Manage and document current conditions to effectively support patients and work within multidisciplinary healthcare team to enhance outcomes.
Overview
16
16
years of professional experience
Work History
Corrections Nurse
Supplemental/worldwide staffing
Burgaw, NC
07.2021 - 12.2022
- Maintained accurate records of inmate medical histories and treatments.
- Coordinated with physicians and other healthcare professionals to ensure proper care for inmates.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Ensured all medical equipment was properly functioning and calibrated in accordance with safety regulations.
- Assessed prisoners suffering injuries through falls, stabbings or other means and stabilized each prior to transport to nearest medical facility.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Provided mental health counseling services to inmates regarding emotional issues or behavioral problems.
- Counseled family members of incarcerated individuals regarding available resources related to their loved one's medical care.
- Observed changes in behavior among prisoners that could indicate a need for intervention or further evaluation by a mental health professional.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Assessed and monitored physical health of inmates.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Recorded patient information in electronic health records system accurately and timely.
- Provided education to inmates on disease prevention, healthy living habits, and nutrition.
- Developed individualized treatment plans for each inmate based on their medical history and current condition.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Collected samples from patients for laboratory testing when necessary.
- Conducted initial assessments of new inmates upon admission into the correctional facility.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Identified issues related to mental health conditions and recommended specific therapies for patients.
- Educated inmates about personal hygiene practices such as handwashing techniques.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Facilitated communication between prison staff and outside healthcare providers concerning inmate medical needs.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Performed basic medical tests such as blood pressure, temperature, and pulse rate measurements.
- Cared for prisoners suffering from contagious illnesses or conditions, including influenza, lice, and gastrointestinal bugs.
- Developed and coordinated patient care plans for prisoners with COPD, diabetes or other chronic conditions.
- Managed emergency situations within the correctional facility including responding to medical emergencies or crises.
- Monitored vital signs during examinations or treatments of inmates.
- Participated in regular meetings with nursing staff to discuss patient progress or any needed changes in care plans.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Maintained staff safety during prisoner treatments by observing all security procedures and regulations.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Understood and followed oral and written directions.
Staff Nurse
The Davis Community
Wilmington, C
10.2020 - 03.2021
- Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Monitored vital signs and documented changes in a timely manner.
- Utilized an electronic medical record system to store patient information securely.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Evaluated the effectiveness of nursing interventions and modified plans as needed.
- Answered patient questions and provided take-home materials for further information.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Treated and monitored wounds using liquid skin, sutures and bandages.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Provided emotional support to family members during difficult times or end-of-life situations.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Actively participated in departmental meetings, training sessions and educational seminars.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Maintained a clean work environment by following proper sanitation guidelines.
- Communicated effectively with physicians and provided support during surgical procedures.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patients to determine their physical condition, health status and needs.
- Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Educated nursing students on proper care procedures and prioritization strategies.
- Ensured that all equipment was properly maintained according to safety protocols.
- Incorporated business unit and health system's goals to improve patient safety, quality and satisfaction.
- Addressed rapid response and code situations by strategically organizing and delegating tasks.
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
- Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
- Developed care plans complete with effective nursing measures to improve patients' mental and physical health.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Conducted patient education on medical treatments and procedures.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Coordinated care with charge nurse and other staff through daily communication.
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Transported patients to and from rooms and prepared for treatments according to individual specifications.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Assisted physicians with exams, lab tests or other procedures as requested.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Implemented infection control measures to reduce the spread of contagious diseases.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Collaborated with others to discuss new opportunities.
Merchandiser
Crossmark
Wilmington, NC
04.2016 - 08.2016
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Set up attractive window displays that encouraged customers to enter the store.
- Examined stock to verify conformance to quality specifications and took pride in products being distributed.
- Built product displays and placed appropriate signage for merchandise.
- Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
- Restructured merchandising strategy to promote high value and products.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Printed labels and tags for for-sale merchandise.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Developed effective relationships with suppliers in order to secure competitive pricing for products purchased by the company.
- Presented updated floor plans and design strategy to store management.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Provided feedback from customers regarding product selection, display, and pricing.
- Assisted customers with locating desired items within store locations.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Maintained a clean and organized work environment at all times.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Built effective partner store relationships to improve customer satisfaction.
- Planned commercial displays to entice and appeal to customers.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Communicated and coordinated planogram execution with store management.
- Performed regular price checks on select items throughout the store location.
- Cleaned and organized display cases, shelves and aisles.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
- Helped customers locate desired items and assisted with carrying heavy loads.
Cashier
Dollar General
Rose Hill, NC
04.2015 - 07.2015
- Described merchandise and explained use, operation and care.
- Assessed customer needs to provide assistance and information on product features.
- Upsold additional items based on customer interests and needs.
- Recommended, selected and located merchandise based on customer desires.
- Prepared merchandise for purchase or rental.
- Used technology resources to assist customers in locating and selecting items.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Collected payments and provided accurate change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Increased purchase amounts by cross-selling with similar products.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Demonstrated product features and benefits for customers' needs.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Developed trusting relationships with customers by making personal connections.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Computed purchases and received and processed cash or credit payment.
- Received and displayed product shipments on store retail shelves upon delivery.
- Greeted customers to determine wants or needs.
- Answered incoming telephone calls to provide store, products and services information.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Cleaned shelves, counters and tables to maintain organized store.
- Adhered to company initiatives and achieved established goals.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Collaborated with management teams to develop innovative marketing strategies.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Built and maintained relationships with peers and upper management to drive team success.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Organized store by returning merchandise to proper areas and restocked displays.
- Suggested ideas for improving store operations and increasing profits.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Ticketed, arranged and displayed merchandise to promote sales.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Supervisor
Ambassador Personnel
Clinton, NC
07.2010 - 09.2011
- Provided ongoing training to address staff needs.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Identified needs of customers promptly and efficiently.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Worked closely with human resources to support employee management and organizational planning.
- Reviewed completed work to verify consistency, quality and conformance.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Monitored employee productivity to provide constructive feedback and coaching.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Complied with company policies, objectives and communication goals.
- Assessed company operations for compliance with safety standards.
- Maintained positive working relationship with fellow staff and management.
- Collaborated with other departments to coordinate workflow processes between teams.
- Directed and supervised team of 15 employees in daily operations.
- Coordinated employee schedules according to shift changes and availability.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Participated in conferences related to industry trends or organizational developments.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Established and enforced clear goals to keep employees working collaboratively.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Worked with cross-functional teams to achieve goals.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Certified 911 Public Safety Telecommunicator
Pender County Sheriffs Office
Burgaw, NC
08.2006 - 07.2009
- Prepared comprehensive case files that included audio recordings, transcripts, and notes taken during communications with callers.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Adhered to established protocols for handling confidential information related to ongoing cases or investigations.
- Maintained records of all calls received and dispatched personnel.
- Conducted follow up calls with citizens regarding status of their complaints or requests for assistance.
- Gathered evidence from witnesses at scene of emergency situations.
- Generated detailed reports based on incident data collected during shifts.
- Provided support for victims of domestic violence or other traumatic events.
- Responded to non-emergency inquiries from the public in a professional manner.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Prioritized tasks according to urgency of situations reported by callers.
- Dispatched police officers and emergency personnel to calls for service.
- Advised personnel about accidents, weather conditions or other hazards.
- Assessed incoming 911 calls and deployed appropriate emergency response personnel.
- Performed daily equipment checks on radios and other communication systems.
- Mentored junior team members and managed employee relationships.
- Provided callers with necessary medical instructions prior to the arrival of paramedics.
- Assisted departments with special requests for assistance and BOLOs.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Researched vehicle, wanted and missing persons information.
- Responded to emergency calls routed by automatic distribution system.
- Monitored multiple radio channels for transmissions from police, fire, and EMS units.
- Coordinated multi-agency responses to emergencies, such as natural disasters or large-scale accidents.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched officers to traffic stops and directed field units to specific locations when needed.
- Entered information into databases related to crime analysis, criminal investigations, and suspect identification.
- Utilized computer-aided dispatch system to log incidents and assign resources accordingly.
- Researched background information on persons involved in incidents.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Attended training sessions designed to refine telecommunication skillsets.
- Troubleshot technical issues with communication systems and alerted supervisors when necessary.
- Maintained updated knowledge through continuing education and advanced training.
- Planned and completed group projects, working smoothly with others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Answered calls per shift to assist with customer questions and concerns.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
LPN - Licensed Practical Nurse
James Sprunt Community College
Kenansville, NC08-2020
High School Diploma -
Pender High School
Burgaw, NC05-2000
Skills
- Diabetic Care
- Medical Terminology
- Patient Charting and Reporting
- Corrections Environments
- Support and Education
- Psychiatric Evaluations
- Medication Administration
- Wound Care
- Case Management
- Medical Recordkeeping
- Treatment Preparation
- Infection Control
- Care Coordination
- Equipment Sterilization
- Chronic Disease Management
- Patient Examination
- Documentation
- Direct Patient Care
- Rehabilitation Assistance
- Needs Assessment
- Vitals Monitoring
- Patient Condition Monitoring
- Nursing Consultation
- Instrument Sterilization
- Treatment Recommendations
- Immunizations and Vaccinations
- Delegation and Motivation
- Colostomy Care Familiarity
- Unit Administration
- Training Staff
- Diet and Nutrition
- Attention to Detail
- Diagnostic Test Evaluations
- Crisis Prevention Intervention (CPI)
- Nursing Performance Assessment
- Intake and Discharge
- Accurate Documentation
- Test Interpretations
- Sanitation
- Acute and Rehabilitative Care
- Microsoft Office
- IV Drug Therapy Management
- Unit Oversight
- Clear Patient Communication
- First Aid
- Preventive Healthcare
- Blood Draw and Sample Collection
- Catheter Monitoring
- Patient Care Assessment
- Compassionate and Caring
- Body Mechanics Knowledge
- Diagnostic Test Ordering
- Patient Care Oversight
- Decision-Making
- Monitoring Vital Signs
- Critical Thinking
- Medication and IV Administration
- Diabetes Management
- Collecting Vitals
- Geriatric Treatment Knowledge
- Emergency Diagnostics
- Treatment Plan Modification
- Procedure Assistance
- Medical Procedure Preparation
- Routine Examinations
- Diagnostic Tools Experience
Timeline
Corrections Nurse
Supplemental/worldwide staffing
07.2021 - 12.2022
Staff Nurse
The Davis Community
10.2020 - 03.2021
Merchandiser
Crossmark
04.2016 - 08.2016
Cashier
Dollar General
04.2015 - 07.2015
Supervisor
Ambassador Personnel
07.2010 - 09.2011
Certified 911 Public Safety Telecommunicator
Pender County Sheriffs Office
08.2006 - 07.2009
LPN - Licensed Practical Nurse
James Sprunt Community College
High School Diploma -
Pender High School
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