Amanda Degnan, PHR
Jamestown,NY
Summary
Dynamic Human Resources Generalist with 10+ years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Cohesity
10.2022 - 06.2023
- Collaborated in the design, rollout and execution of employee engagement programs
- Supported Company wide initiatives; such as - Performance Management Program, Attrition Analysis,
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Met with managers to resolve difficult situations related to performance and conflict management.
- Participated in Career Development Programs.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Facilitated talent reviews and talent development programs
- Partnered in continuing to build policy and processes
- Assisted with and led initiatives such as job leveling/architecture, performance enablement, manager enablement,
- Partnered with Compensation team to implement compensation planning cycles
- Worked with People Partners to ensure strategic HR initiatives for specific functions were progressing (Hire, Develop, Engage)
- Participated in cross-functional, global initiative teams.
- Coached managers through employee engagement, documentation, and performance concerns.
Human Resources Generalist
Bush Industries
12.2020 - 10.2022
- Primary contact for 300+ employees across three states on HR related issues.
- Provided support to HR Coordinator in Erie, PA facility in regards to administration of policies and procedures for Erie and Sacramento, CA sites.
- Tracked and maintained all records associated with various leave types such as FMLA, DBL, FLSA.
- Provided guidance to managers and employees on FMLA, PFL, STD and benefits.
- Identified and implemented employee training and development opportunities with internal and external sources.
- Conducted thorough and confidential investigations of discrimination, harassment and workplace violence.
- Conducted and processed all employee terminations.
- Processed unemployment claims and acted as the company representative at unemployment hearings.
- Updated and maintained key human resource metrics on turnover and terminations.
- Provided advice to leadership on implementation of HR policies and procedures and assist with employee relations issues.
- Conducted thorough compliance audits.
- Managed the employee performance review process and tracking.
- Full benefits administration to include questions, benefit changes, new hire enrollment and annual open enrollment.
- Partnered with third-party vendors on all company-offered benefits, ensuring cost-savings initiatives for employees and the company.
- Full knowledge and understanding of Worker's Compensation, STD, FMLA, PFL, FLSA, EEOC, AAP.
Human Resources Generalist/Manager
Inscape
10.2018 - 03.2021
- Primary contact for 85 employees on all HR-related concerns or questions.
- Maintenance of all employee information (HRIS/electronic and paper-based) ensuring legal compliance.
- Communicated and interpreted policies, programs and best practices ; developed and provided recommendations for policy enhancements.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Coached managers through employee engagement, documentation, discipline and performance management plans.
- Conducted confidential investigations, partnering with labor union officials when necessary.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Participated in negotiating bargaining agreement issues, including internal dispute resolution, policy/ procedure interpretation, Collective Agreement interpretation, counseling and actively participated in mediations and grievances.
- Maintained sustainable relationships with union officials and oversaw adherence to wages, working hours and other regulations.
- Developed effective working relationships with business leaders to promote strong employee relations across the organization.
- Monitored trends in employment practices and offered proactive consultation to managers to ensure continued strong employee/labor relations practices.
- Oversaw the administration of US company benefit program and participated in annual review of benefit plans and costs to aid in cost saving initiatives.
- Managed and tracked all short term disability claims and paid family leave claims.
- Participated in 401k and DB Pension plan audits, approved 401k loans, and assisted with qualified withdrawal/ loan processes when necessary
- Collaborated with the hiring managers to plan and implement an effective recruitment strategy targeted to the position.
- Provided support and advice for the complete recruitment and selection cycle.
- Responsible for organizing and administering all new hire orientation programs.
- Identified and developed positive employee relations that promoted a high level of employee engagement.
- Provided guidance and support of Inscape's Health & Safety program.
- Managed Worker's Compensation claims and reported on monthly Health and Safety Frequency and Severity statistics.
- Identified as the Pandemic Coordinator and Compliance Officer for the US location.
Resources Administrator
Inscape
12.2017 - 10.2018
- Provided a full range of support to the HR Team by assisting in the administration of recruitment, training, health & safety and payroll
- Acted as first point of contact for HR inquiries from Inscape employees
- Maintained HRIS and employee files with updates and changes
- Managed corporate communications, ensuring best practices were being adhered to and communicated our meeting business needs
- Oversaw the performance of Corporate Rewards & Recognition programs
- Responsible for organizing and administering all new hire orientation programs.
- Prepared and tracked all supervisor Safety Talks and Weekly Meetings
- Created detailed job description library for organization and maintained relevance with regular updates.
- Managed worker's compensation and STD clams.
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
Staffing Consultant
Express Employment Professionals
07.2016 - 11.2017
- Interviewed, hired, and mentored personnel and oversaw all staffing operations.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Conducted thorough and confidential investigations.
- Administered employee benefits programs and assisted with open enrollment.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Partnered with all levels of leadership for each client, ensuring employee performance and attendance met their expectations.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Assisted with weekly processing of payroll for over 100 employees which involved ensuring accurate entry of employee hours and adjustments.
- Responsible for timely filing of unemployment and worker's compensation claims and acted as the company representative during court hearings.
- Crafted detailed job descriptions and job postings, obtaining necessary information from hiring managers.
HR Coordinator
YWCA of Jamestown
03.2016 - 06.2016
- Tracked and maintained benefits information, employee verification reports, income verification reports, processed unemployment requests
- Audited timesheets for accuracy, transferred payroll files, processed payroll reports, maintained payroll related reports including Multiple Worksite Report and Department of Labor Statistics Report
- Provided support in HR/Employee Relations issues, along with support to the Executive Director and Director of Finance
- Facilitated annual open enrollment for insurance, reviewed and updated personnel policies, reviewed and updated employee packets
- Provided reports to outside agencies when needed, provided orientation to new employees, enrollment of benefits for new employees
- Acted as liaison to represent agency in unemployment matters, processed disability and worker's compensation claims
- Assisted with fund raisers, annual meetings and additional responsibilities as assigned.
Administrative Assistant/Welcome Center Supervisor
Jamestown YMCA
09.2015 - 01.2016
- Managed all aspects of membership for the organization to include monthly bank draft processing, annual billing, financial assistance, military, insurance and corporate billings.
- Maintained records for all memberships; including terminations, changes and upgrades
- Coordinated with the business manager as necessary on financial transactions.
- Supervised Welcome Center to include recruitment, training, scheduling and motivating the staff.
- Kept staff up-to-date on policies and procedures.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Reviewed and evaluated staff performance.
- Prepared daily reports along with providing CEO with reports as requested.
- Review and approval of employee time cards
Human Resources Coordinator
The Hershey Company
04.2012 - 07.2015
- Responsible for full cycle recruitment process including posting job ads, filtering applications, scheduling interviews, assisting in the interview process and drafting offer letters.
- Created and implemented new employee onboarding.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Partnered with corporate HR in relation to changes regarding employee benefits as well as retirements
- Assisted with completion of Affirmative Action processes
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted audits in compliance areas when needed.
- Supported payroll administration by maintaining pay changes and organizational reassignment in SAP
- Managed uniform program for over 500 employees and 250 temporary staff.
- Assisted with driving employee engagement and morale by maintaining positive relations and communication
- Worked on various human resource related projects as assigned, maintained confidentiality, built trust and maintained relationships at all levels of the organization
- Good judgment/decision making, excellent communication, verbal and written.
Human Resources Coordinator
Bush Industries, Inc
03.2011 - 03.2012
- Responsibilities included but were not limited to new hire orientation/on boarding process, benefits administration, open enrollment, applicant tracking
- Responsible for non-exempt recruitment process to include scheduling phone interviews, onsite interviews, and travel arrangements
- Administered the coaching process and managed attendance tracking
- Oversaw mailroom and managed two Receptionists
- Partnered with payroll department on discrepancies; oversee performance management process for entire organization
- Assisted human resource leadership on projects
- Maintained our Affirmative Action process, I-9 Compliance, State and Federal Law compliance for New York, Pennsylvania and Nevada.
Education
BA - Labor Studies and Employment Relations
Pennsylvania State University
State College, PA05.2018
A.A - Liberal Arts & Humanities
Jamestown Community College
Jamestown, NY05.2002
Skills
- Compensation & Benefits
- Employee Relations
- HRIS systems (Ceridian, Workday, SAP)
- Performance Management
- Recruitment & Hiring
- Succession Planning
- FMLA, STD, ADA, FLSA, PFL
- MS Office
- Google Suite
Certification
- PHR - Professional in Human Resources
Timeline
Human Resources Generalist
Cohesity
10.2022 - 06.2023
Human Resources Generalist
Bush Industries
12.2020 - 10.2022
Human Resources Generalist/Manager
Inscape
10.2018 - 03.2021
Resources Administrator
Inscape
12.2017 - 10.2018
Staffing Consultant
Express Employment Professionals
07.2016 - 11.2017
HR Coordinator
YWCA of Jamestown
03.2016 - 06.2016
Administrative Assistant/Welcome Center Supervisor
Jamestown YMCA
09.2015 - 01.2016
Human Resources Coordinator
The Hershey Company
04.2012 - 07.2015
Human Resources Coordinator
Bush Industries, Inc
03.2011 - 03.2012
BA - Labor Studies and Employment Relations
Pennsylvania State University
A.A - Liberal Arts & Humanities
Jamestown Community College