Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amanda De Lap

Thomasboro,IL

Summary

Motivated professional with extensive experience in customer service, route planning and administrative tasks.

Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Professional and knowledgeable office clerk offering years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

9
9
years of professional experience

Work History

Assistant Front Office Manager

Grant Home Improvement Services
05.2024 - Current
  • Create Time and logistical routes for deliveries
  • Phone management to receive deliveries
  • Recoding Employee hours
  • Tracking Miles and Billing
  • Scheduling Fleet Maintenance

Head Teacher

First School
09.2023 - 05.2024
  • Applied play-based strategies to provide diverse approaches to learning.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Adapted teaching methods and materials to meet students' varying needs.

Cleaning Assistant

Hurts 2 Clean
09.2023 - 05.2024
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.

Experience Teacher

Little Hearts and Hands Early Learning Center
11.2022 - 08.2023
  • Created weekly lesson plans
  • Sanitized toys and play equipment each day to maintain safety and cleanliness
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance
  • Assisted and supervised 20 children through the entire school day.

Preschool Teacher

Next Generation Early Education
05.2016 - 11.2022
  • Educated 2 year-old children in the care of the preschool and observed their interactions with peers and teachers
  • Managed 15 children per week, requiring them to complete classroom assignments such as doing number matching, counting to 10, learning colors in English and Spanish, drawing pictures and playing games
  • Relied on verbal and non-verbal communication skills to teach children, and relied on good listening and eye contact to engage with the children
  • Developed methods for teaching preschool children to read using books and educational software
  • Instructed preschoolers on how to play with toys, including how to put them together, how to use the, and what to do with the pieces when they are broken
  • Trained 5 preschool teachers in the facility
  • Established a relationship with the parents by interacting with them before and after school.

Server

JT Walker's Restaurant And Sports Bar
08.2017 - 05.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

High School Diploma - undefined

Mahomet-Seymour High School
Mahomet, IL
2012

Skills

  • Project/Route Planning
  • Skills, English, Leadership, Microsoft word, Microsoft excel
  • Administration Skills
  • Call Center Operations
  • Billing/Invoice Procedures
  • Excellent Written and Oral Communications
  • Problem resolution
  • Telephone Etiquette
  • Critical thinking
  • Time management
  • Proficient Customer service
  • Punctual
  • Positive Attitude

Accomplishments

    I have my CDA in ages 0-24 months.

Timeline

Assistant Front Office Manager

Grant Home Improvement Services
05.2024 - Current

Head Teacher

First School
09.2023 - 05.2024

Cleaning Assistant

Hurts 2 Clean
09.2023 - 05.2024

Experience Teacher

Little Hearts and Hands Early Learning Center
11.2022 - 08.2023

Server

JT Walker's Restaurant And Sports Bar
08.2017 - 05.2021

Preschool Teacher

Next Generation Early Education
05.2016 - 11.2022

High School Diploma - undefined

Mahomet-Seymour High School

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