Amanda Demski
Eau Claire
Summary
Proficient in customer service and front office skills and working with people in fast paced environments. Reliable and trustworthy. Willing to learn and quickly master new skills.
Overview
22
22
years of professional experience
Work History
Food Service Cashier
Bridgman Public Schools
Bridgman
08.2021 - Current
- Assist students with meal selections and dietary restrictions daily.
- Managed cash register operations, including accurate cash handling procedures.
- Provided friendly customer service to enhance student experiences.
- Adhered to health and safety regulations within the food service environment.
- Operated POS systems correctly when completing transactions.
- Built and maintained productive relationships with students and staff.
- Supervise students during lunch hours.
- Maintaining daily procedure paperwork and filing.
Outside Sales Account Manager
Harbor Graphics
Benton Harbor
01.2010 - 08.2012
- Maintained open communication with leadership to facilitate business development.
- Educated customers on product features and technical details to highlight benefits.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Collaborated with other departments to complete sales transactions.
- Negotiated prices and set up contracts to finalize sales agreements.
- Supported sales management initiatives to optimize business development.
- Worked directly between outside salesmen and customers.
Front Desk Receptionist
Nickerson Animal Health Center
Benton Harbor
06.2006 - 01.2010
- Handled front office duties with clients and their pets
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill requests and resolve issues.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Responded to inquiries and requests made online, by phone or email.
- Signed for packages, recorded all deliveries and distributed to personnel.
- Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
- Input customer data into reservation software and made immediate updates to reflect changes.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
Administrative Assistant
CPM Construction
St. Joseph
09.2004 - 04.2006
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Directed customer communication to appropriate department personnel.
Education
Business
Lake Michigan College
Benton Harbor, MIHigh School Diploma -
Lakeshore High School
Stevensville, MI06.2002
Timeline
Food Service Cashier
Bridgman Public Schools
08.2021 - Current
Outside Sales Account Manager
Harbor Graphics
01.2010 - 08.2012
Front Desk Receptionist
Nickerson Animal Health Center
06.2006 - 01.2010
Administrative Assistant
CPM Construction
09.2004 - 04.2006
Business
Lake Michigan College
High School Diploma -
Lakeshore High School