Versatile Senior Director with a solid track record of over 20 years of hands-on talent acquisition and operations experience building high-performing TA teams. Core strengths include strategic thinking/planning, optimizing efficient processes, relationship building, and making data driven decisions to increase overall company profitability.
Overview
22
22
years of professional experience
3
3
Certifications
Work History
Senior Director of Talent Acquisition & Operations
Centurion Health
Sterling, VA (remote)
12.2023 - Current
Lead a diverse team of TA Managers, Recruiters, Sourcers, and Recruiting Operations Specialists in a company with over 9k employees and a TA department comprising more than 50 individuals.
Serve as key subject matter expert in implementing Paycom ATS.
Maintain and promote an employee referral program that has led to 25% of all hires being referred by employees.
Implement and manage an effective event shipment management process, handling the logistics of more than 350 hiring events each year.
Work closely with internal marketing team to successfully execute on-brand recruitment marketing campaigns.
Coordinate with stakeholders across multiple departments to develop innovative strategies for problem solving.
Create and implement policies and procedures to improve operational efficiencies within the organization.
Analyze financial performance metrics and identified areas for improvement.
Assess current organizational systems and infrastructure, recommending changes as needed.
Promote a culture of collaboration among staff members through regular communication, feedback, and recognition.
Director of Nurse and Clinical Recruiting
Centurion Health
Vienna, VA (remote)
10.2021 - 12.2023
Guided and motivated staff to drive maximum performance.
Key role in RFP research and preparation for new and existing business.
Played an instrumental part in effectively implementing new contracts at a statewide level.
Used strong issue resolution and communication skills to cultivate and strengthen lasting professional relationships.
Senior Director of Talent Acquisition
Armor Healthcare
Miami, Florida (remote)
12.2020 - 10.2021
Develop and lead a multi-disciplined, national healthcare recruiting team.
Led the successful implementation of a new ATS, iCIMS.
Played a key role in creation of an impactful Employee Value Proposition for the organization.
Provide guidance and oversight of hiring, resource management, capacity planning, performance management, and reporting.
Initiated and oversaw the creation of an internal agency focused on short-term demands.
Established key performance indicators and recruiter scorecards to track progress towards goals.
Create and drive adoption of relevant, scalable, and compliant recruiting policies and practices.
Foster strong relationships and partnerships with leaders across the organization.
Identify, prioritize, and lead initiatives to ensure we provide an exceptional candidate experience.
Director of Nurse and Clinical Recruiting
Centurion Health
Vienna, VA (remote)
01.2020 - 12.2020
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Collaborated with senior leadership to set long-term objectives for the company.
Recruited, trained, supervised, evaluated and mentored staff members.
Identified opportunities for improvement in operational performance metrics.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Regional Manager of Nurse and Clinical Recruiting
Centurion Health
Vienna, VA (remote)
09.2017 - 01.2020
Conducted regular meetings with internal and external stakeholders to discuss TA performance and provide guidance on improvement tactics.
Established goals, objectives, policies, procedures, and standards of performance for all TA team members in the region.
Provided mentorship and coaching to staff members throughout the region as needed.
Trained staff on industry knowledge, candidate experience, TA strategies, KPI/metrics reporting, process improvement and optimization.
Cultivated and maintained solid partner relationships to drive mutually beneficial collaboration and bottom-line profits.
Lead Allied Recruiter
Centurion Health
Vienna, VA (remote)
03.2016 - 09.2017
Led and provided subject matter expertise to a team of Healthcare Recruiters to fill correctional healthcare positions within assigned region.
Identified best practices for recruiting process improvement.
Researched emerging trends in recruitment technology and techniques.
Created reports on key recruitment metrics such as time-to-fill and cost-per-hire.
Senior Physician Recruiter
TeamHealth
Knoxville, Tennessee (remote)
01.2015 - 03.2016
Generate and develop leads for Emergency Medicine Physicians through advertisements, cold calling, referrals, mass mailings, Internet sources, receptions, and conventions.
Screen, refer, and coordinate interviews for qualified Physician applicants.
Conduct verbal reference checks and facilitate procuring all necessary credentials and documents prior to any clinical assignments.
Participate in start-up protocol and scheduling for new contracts.
Serve as a “senior/lead” resource to colleagues regarding all recruitment-related responsibilities.
Serve as a resource for strategic and proactive recruiting initiatives with Physician and field leadership.
Director of Staffing and Recruiting
NaphCare, Inc.
Vestavia Hills, AL
11.2010 - 01.2015
Manage full-cycle recruiting process for 1200+ employee company in 27 states across the country.
Responsible for recruitment of Physicians of all specialties, Dentists,
Advanced Practice Providers, Nurses, Mental Health Providers and
ancillary staff in a Correctional Healthcare Setting.
Recruited, hired, and credentialed 220 employees in a one-year time span.
Maintained an average time-to-fill of 60 days or less for Physician positions and 30 days or less for Advanced Practice Practitioners.
Converted company from a 100% manual, paper-based recruiting system to an online, web-based Applicant Tracking System in a 6-week time frame.
Developed an applicant database from “ground zero”.
Reduced online recruitment advertising costs by 75%.
Worked with department Directors/Managers to decrease employee turnover by 20%.
Conduct compensation analysis for salaries to be included on all bids for new business.
Physician Recruiter
Teamhealth
Fort Lauderdale, FL
05.2008 - 10.2010
Generate and develop leads for Emergency Medicine and Hospital Medicine Physicians and Advanced Practice Providers through advertisements, cold calling, referrals, mass mailings, Internet sources, receptions, and conventions.
Screen, refer, and coordinate interviews for qualified Physician and Advanced Practice Provider applicants.
Conduct verbal reference checks and facilitate procuring all necessary credentials and documents prior to any clinical assignments.
Prepare recruiting presentations/reports for regional meetings and workshops.
Participate in start-up protocol and scheduling for new contracts.
Conduct salary surveys.
Consistently surpass productivity goals for the Southeast Region.
Travel Nurse Recruiter
RNNetwork
Boca Raton, FL
11.2007 - 05.2008
Manage the recruitment, interviewing, hiring and assignment of RN candidates for placement with existing clients throughout the country.
Negotiate contract terms with candidates and extend offers to include housing, travel and assignment details.
Develop and maintain a book of business via cold calls, referrals and advertising venues.
Develop and implement marketing strategies.
Exceed all production goals set by management.
Won numerous awards and recognitions for achieving 115% of sales goals.
Senior Human Resources Recruiter
Holy Cross Hospital
Fort Lauderdale, FL
06.2004 - 11.2007
Execute full-cycle recruiting process, including screening, interviewing, negotiating offers, documentation verification/credentialing and new hire orientation for a 571-bed hospital, 25 physicians’ offices, 1 nursing home and 1 home health agency.
Served as a lead/expert resource for department Directors/Managers for all recruitment needs.
Managed a minimum of 50 open requisitions at any given time.
Recruit all levels of candidates to include Executive Management, Nurse Practitioners and Physician Assistants.
Organize and execute Holy Cross Hospital recruitment events and job fairs.
Played a key role in converting the Recruiting Department form a manual, paper-based system to a web-based, paperless Applicant Tracking/Onboarding System.
Provided ongoing interview technique training for department Directors/ Managers via one-on-one meetings and group presentations.
Hospital Account Manager
RNNetwork
Boca Raton, FL
10.2002 - 06.2004
Develop and maintain relationships with hospital clients across the country.
Serve as an expert consultant for hospital clients to provide travel nursing staffing solutions.
Facilitate the travel RN hiring process, which includes screening and offering travel contracts.
Ensure all required quality assurance/credentialing documentation is provided to the hospital prior to RN arrival.
Resolve all hospital client/RN service issues.
Education
Bachelor of Science - Healthcare Management
Southern Illinois University Carbondale
Carbondale, IL
Certification
Professional in Human Resources (PHR)
SHRM Certified Professional (SHRM-CP)
Certified Correctional Health Professional (CCHP)
Timeline
Senior Director of Talent Acquisition & Operations