Amanda Diamond
Crestview,Florida
Summary
Determined individual with attention to detail and well-trained in keeping meticulous financial records. Desiring an entry level Budget Analyst position working in the public sector.
Overview
16
16
years of professional experience
Work History
MARKETING SPECIALIST
Briggs & Stratton
07.2022 - 10.2023
- Supervised marketing budget allocation, ensuring efficient use of funds across various initiatives.
- Analyzed data from previous and current marketing campaigns to improve future results
- Identified appropriate marketing channels and target customers for campaigns
- Planned marketing initiatives and leveraged referral networks to promote business development
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts
- Planned and executed events and marketing programs producing qualified leads
- Promoted from Marketing Coordinator after 1 year
CUSTOMER SERVICE MANAGER
Gold's Gym
03.2021 - 07.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags
- Completed special projects by using effective decision making, critical thinking and time management skills.
- Created and reviewed invoices to confirm accuracy.
OFFICE MANAGER
Visiting Angels Living Assistance Services
10.2017 - 07.2020
- Maintained computer and physical filing systems
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Coached new hires on company processes while managing employees to achieve maximum production
- Managed appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
QUARTERMASTER
US Navy
07.2007 - 03.2010
- Checked and replenished inventory to maintain optimal operations
- Updated logs, coordinated documents and wrote detailed reports
- Aided in navigation and operating ship controls
- Managed bridge watch duties to look for different types of threats and adverse conditions
- Plotted and corrected charts and publications.
Education
Master of Science - Public Administration
The University of West Florida
Pensacola, FL08.2026
Bachelor of Science, Finance -
University of Phoenix
Tempe, AZ01.2015
Skills
- Expense Monitoring
- Records management procedures
- Funds distribution
- Coordinating records
- Microsoft Excel proficiency
- Cost Management
- Invoice Processing
- Interpersonal Skills
- Organizational Skills
- Teamwork and Collaboration
Timeline
MARKETING SPECIALIST
Briggs & Stratton
07.2022 - 10.2023
CUSTOMER SERVICE MANAGER
Gold's Gym
03.2021 - 07.2022
OFFICE MANAGER
Visiting Angels Living Assistance Services
10.2017 - 07.2020
QUARTERMASTER
US Navy
07.2007 - 03.2010
Master of Science - Public Administration
The University of West Florida
Bachelor of Science, Finance -
University of Phoenix