Amanda Diaz
Omaha,NE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Crew Member
Burger King
09.2023 - 03.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
General Manager
Burger King
02.2023 - 07.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Production Worker
Cargill Meat Solutions Corporation
10.2020 - 07.2022
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Followed safety procedures and guidelines to maintain safe working environments.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Shift Lead
Cargill Meat Solutions Corporation
03.2017 - 07.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Implemented quality control measures to ensure consistency in product offerings across shifts at the establishment.
- Conducted regular team meetings to discuss progress, address concerns, and set goals for continued improvement.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Machine operator: Rapid Pak
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
Education
GED -
Northeast Community
Norfolk, NE06.2007
Skills
- Customer Service
- Teamwork and Collaboration
- Learning Agility
- Cash Handling
- Customer Engagement
- Interactive communication skills
- Safety awareness
- Leadership Qualities
- Safety
Languages
Spanish
Professional Working
Timeline
Crew Member
Burger King
09.2023 - 03.2024
General Manager
Burger King
02.2023 - 07.2023
Production Worker
Cargill Meat Solutions Corporation
10.2020 - 07.2022
Shift Lead
Cargill Meat Solutions Corporation
03.2017 - 07.2020
GED -
Northeast Community