Amanda Dilda
Trinity,TX
Summary
Self-driven [Job Title] accomplished at enhancing efficiency of workflow while maintaining cost effectiveness. Excellent communicator with proven to maintain positive, professional relationships with staff and clients. Expertise in policy implementation and payroll processing. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
25
25
years of professional experience
Work History
Assistant Business Office Manager
River Pointe Of Trinity
10.2023 - Current
- Performed accounts receivable collections for past due accounts by conducting collection calls.
- Improved filing system efficiency by digitizing documents and implementing a user-friendly electronic database.
- Updated reports, managed accounts, and generated reports for company database.
- Verified and tracked all project deadlines to facilitate smooth workflow and satisfied clients.
- Resolved conflicts among team members through effective communication strategies resulting in harmonious work environments.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Human Resources Assistant
Texas Department Of Criminal Justice
12.2009 - 05.2013
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Processed employee termination paperwork at direction of supervisory staff.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Human Resources Assistant
Texas Department Of Criminal Justice, TDCJ
04.1999 - 02.2006
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Processed employee termination paperwork at direction of supervisory staff.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Education
High School Diploma -
Angelina College
Lufkin, TXSkills
- Accounts Receivable
- Relationship Building
- Office Administration
- Scheduling appointments
- Office Management
- Training and coaching
- Documentation and control
- Records Management
- Payroll Administration
- Workflow Planning
- Report Preparation
- Human Resources Management
Timeline
Assistant Business Office Manager
River Pointe Of Trinity
10.2023 - Current
Human Resources Assistant
Texas Department Of Criminal Justice
12.2009 - 05.2013
Human Resources Assistant
Texas Department Of Criminal Justice, TDCJ
04.1999 - 02.2006
High School Diploma -
Angelina College
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