Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Dill

Tampa

Summary

HR professional with comprehensive background in managing diverse HR functions. Proven ability to enhance employee relations and drive organizational success through strategic HR planning. Known for fostering teamwork and adapting to dynamic workplace needs with strong communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

HR Generalist

Citi Bank
09.2021 - Current
  • Support employee administrative needs
  • Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
  • Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
  • Streamlined HR processes for increased efficiency and reduced administrative workload.
  • Promote HR programs to create an efficient and conflict-free workplace
  • Support managers year-round regarding salary and compensation needs, performance concerns, and Ethical Concerns
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.

Suite Supervisor

Tampa Bay Buccaneers
03.2022 - Current
  • Maximize the customer experience and ensure operations are aligned with company objectives
  • Oversee that every suit has proper inventory maintaining the optimal level needed while minimizing costs
  • Maintain the suites and ensure that all paperwork is completed accurately by the end of the event
  • Implement process improvements that increase workflow functions and overall satisfaction
  • Solved problems efficiently in a fast-paced working environment
  • Utilized effective communications to collaborate cross-functionally to achieve company goals

Lead Hostess

OLIVIA
06.2021 - 07.2022
  • Manage the scheduling of reservations and special events, ensuring an organized workflow
  • Implement a training program for new hostesses to guarantee proficiency in their areas and delivery of exceptional service
  • Coordinate daily operations to deliver exceptional customer service and ensure a positive experience
  • Consistently provide professional, friendly, and engaging service to facilitate repeat customers
  • Built and maintained professional relationships with customers of diverse backgrounds and status
  • Resolve customer complaints and issues promptly and proactively by identifying customer needs

Education

B.A - Communications

University of South Florida
05.2022

Skills

  • Proficient in Microsoft Word, Excel, and PowerPoint
  • HR policies and procedures
  • HR analytics
  • Employee relations management

Timeline

Suite Supervisor

Tampa Bay Buccaneers
03.2022 - Current

HR Generalist

Citi Bank
09.2021 - Current

Lead Hostess

OLIVIA
06.2021 - 07.2022

B.A - Communications

University of South Florida

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Amanda Dill