Amanda Dingwall
Milford,CT
Summary
Detail-oriented and highly organized professional with strong administrative and customer service skills. Experienced in appointment scheduling, calendar management, and data entry, ensuring accuracy and efficiency in a fast-paced environment. Adept at professional phone and email communication, providing exceptional customer support while handling confidential information with discretion. Proficient in Microsoft Office, Google Suite, and virtual meeting platforms. Known for time management, multitasking, and problem-solving skills, with the ability to work independently and as part of a team. Committed to delivering a seamless scheduling experience and maintaining a high level of professionalism in all interactions.
Overview
11
11
years of professional experience
Work History
Personal Care Attendant (PCA)
CT Department Of Developmental Services
06.2023 - Current
- Delivers compassionate in-home support to adult individual with Autism Spectrum Disorder (ASD), enhancing quality of life and promoting independence
- Provides assistance with daily routines, encompassing feeding, medication administration, transitions, and participation in community-based outings
- Administers diabetic care, including insulin administration, blood sugar checks, and monitoring carbohydrate and protein intake
- Facilitates the use of ProLoQuo as a communication device, fostering improved communication skills and enhancing social interaction abilities
Registered Behavior Technician (RBT)
Norwalk Public Schools
11.2018 - 09.2023
- Implemented individualized education plan (IEP) goals under the direction of Special Education Teachers, provided one-on-one support and services to students
- Executed programs developed by teachers and Board Certified Behavior Analysts (BCBAS) to address various behavioral and educational needs
- Instructed students in daily living skills, social skills, and receptive and expressive language skills
- Maintained accurate data and graphs on behavior tracking systems
- Planned and implemented instructional sequences across various classroom settings, including self-contained classrooms, inclusion environments, and community outings
- Collaborated regularly with BCBAs, special education teachers, and supported teams to ensure coordinated care
- Attended staff meetings and provided reports on student progress as required
- Ensured student safety and implements behavior intervention plans to reinforce appropriate behaviors and addressed inappropriate behaviors
- Entered behavior data into tracking systems, updated graphs, and analyzed data to inform interventions
Nanny
Adelyn Hill
01.2016 - 05.2018
- Provided childcare for a family with flexible hours, engaging children in educational and recreational activities
- Facilitated transportation to school, medical appointments, and extracurricular activities, ensuring safety and timely arrivals
- Collaborated with parents to implement positive discipline strategies and promote healthy behaviors
Vocational Training Specialist
The Kennedy Center, Inc
06.2016 - 08.2017
- Supervised and supported consumers at individual and community-based worksites
- Provided case management services, including physical assessments, crisis intervention, counseling, and skills training
- Facilitated consumer orientation sessions and conducted intake assessments
- Managed data entry tasks and maintained organizational databases
- Assisted with administrative duties and prepared materials for consumer-based activities
Speech Pathology Intern
Maquan Elementary School
09.2016 - 08.2017
- Worked with children in the special education summer program
- Participated in informational meetings, orientations, and off-site responsibilities
- Assisted teachers, aides, and supervising speech-language pathologist
- Conducted observations and created/implemented lesson plans
- Contributed to parent library, created materials, attended in-services, and presented to parents
Nanny
Kathleen Magboo
06.2015 - 09.2015
- Safely transported children to and from school, medical appointments, and extra-curricular activities
- Cared for children aged 18 months and 5 years old
- Collaborated with parents to establish and enforce positive behavior discipline programs
- Organized after-school activities including sports practice and homework
- Prepared nutritious snacks and meals for two children
- Maintained open communication with parents regarding daily activities and behaviors
- Fostered empathy and patience in children towards others
Nanny
Angela McCrae
06.2014 - 09.2014
- Provided nurturing care and support for children aged 7, 9, and 14, fostering language development and positive behavior
- Organized activities to enhance physical, emotional, and social well-being
- Maintained open communication with parents, addressing concerns and providing updates
- Assisted with homework and school projects, ensuring academic success
- Tailored support for a child with Autism
- Facilitated social skill development, promoting teamwork and inclusion
Education
Bachelor of Science - Communication Sciences And Disorders, Psychology
Bridgewater State University
Bridgewater, MA05.2021
Master of Arts - Human Services Counseling General
Liberty University
Lynchburg, VA09.2024
High School Diploma - undefined
Trumbull High School
Trumbull, CT06.2014
Skills
- Appointment Scheduling & Calendar Management
- Data Entry & Accuracy
- Professional Phone & Email Communication
- Customer Service & Conflict Resolution
- Time Management & Multitasking
- Microsoft Office & Google Suite
- Attention to Detail & Organization
- Virtual Meeting Platforms (Zoom, Microsoft Teams, etc)
- Confidentiality & Data Security Awareness
Timeline
Personal Care Attendant (PCA)
CT Department Of Developmental Services
06.2023 - Current
Registered Behavior Technician (RBT)
Norwalk Public Schools
11.2018 - 09.2023
Speech Pathology Intern
Maquan Elementary School
09.2016 - 08.2017
Vocational Training Specialist
The Kennedy Center, Inc
06.2016 - 08.2017
Nanny
Adelyn Hill
01.2016 - 05.2018
Nanny
Kathleen Magboo
06.2015 - 09.2015
Nanny
Angela McCrae
06.2014 - 09.2014
Bachelor of Science - Communication Sciences And Disorders, Psychology
Bridgewater State University
Master of Arts - Human Services Counseling General
Liberty University
High School Diploma - undefined
Trumbull High School
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