Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Diopaez

Miami Springs

Summary

Dynamic professional with a proven track record at JD Sports, excelling in customer service and problem-solving. Recognized for innovative solutions that enhanced customer satisfaction and team collaboration. Skilled in project management and time management, I thrive in fast-paced environments, consistently delivering exceptional results and fostering positive customer engagement. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

3
3
years of professional experience

Work History

JD Sports

Supervise
Miami
11.2024 - Current
  • Achieved cost-savings by developing functional solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Herffjones

Ring Person
Miami
07.2024 - 11.2024
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.

Finish Line

Associate
Hialeah
02.2023 - 08.2024
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Journeys

Associate
Miami
10.2022 - 03.2023
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Miami Springs Senior High School
Miami Springs
06-2024

Associate of Arts - Psychology

Miami Dade College
Miami, FL

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Customer engagement
  • Issue resolution
  • Project management
  • Time management
  • Collaboration
  • Teamwork and collaboration

Languages

English
Full Professional
Spanish
Full Professional

Timeline

JD Sports

Supervise
11.2024 - Current

Herffjones

Ring Person
07.2024 - 11.2024

Finish Line

Associate
02.2023 - 08.2024

Journeys

Associate
10.2022 - 03.2023

High School Diploma -

Miami Springs Senior High School

Associate of Arts - Psychology

Miami Dade College
Amanda Diopaez
Want your own profile? Build for free at Resume-Now.com