Amanda Doheny
Anaheim,CA
Summary
Knowledgeable on strength and conditioning rehabilitation training focused on helping athletes and patients improve physical fitness through strength, power production, and recovery with targeted programs as all as unique treatment plans to combat on-going injury. Has immense experience in customer service skills such as building rapport with patients, active listening skills, and working well in group atmospheres.
Overview
13
13
years of professional experience
Work History
Strength and Conditioning Coach Intern
Performance Place Sports Care & Chiropractor
Costa Mesa, CA
06.2024 - 08.2024
- Observed Supervising Chiropractor consulting patients and diagnosing physical aliments
- Learn how to coach rehabilitation exercises to patients
- Understand how to market and sell treatment packages to patients
- Develop administration skills such as booking appointments, answering phone calls and organizing patient rehabilitation plans
- Developing content for the practice by taking pictures and videos of exercises and uploading them to different social media platform
Beertender
Brewery X
Anaheim, CA
06.2020 - Current
- Providing excellent customer service by engaging guests in conversation while pouring drinks
- Resolved customer complaints promptly in a professional manner while adhering to company policies.
- Maintaining an accurate cash drawer throughout shift and ensuring proper balance at the end of each shift.
- Attending staff meetings and training sessions as required by employer.
- Greeting customers in a friendly manner, taking orders accurately and efficiently.
- Cross-training on various roles within the restaurant and bar operations.
- Assisting with inventory management tasks such as restocking supplies when necessary.
- Suggestive selling additional items or upgrades to enhance guest experience.
Server
Norm's Restaurant
Orange , CA
08.2011 - 09.2020
- Stayed informed about daily specials, new menu items, promotions.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Greeted customers, answered questions and recommended specials to increase profits.
To-Go Server
BJ's Restaurant & Brewhouse
Orange , CA
02.2018 - 04.2019
- Organized and tracked to-go orders while maintaining accuracy.
- Greeted customers and provided menus.
- Processed payments accurately and efficiently using POS system.
- Communicated effectively between the kitchen staff and customers regarding order status.
- Delivered orders to customers in an efficient manner with a friendly attitude.
- Regularly monitored inventory levels of restaurant supplies needed for daily operations.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Responded promptly to customer inquiries via phone or email in a courteous manner.
- Followed all cash handling policies when processing payment transactions.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
Education
Bachelor of Science - Kinesiology
California State University - Fullerton
Fullerton, CA06-2025
Associate of Applied Science - Kinesiology
Golden West College
Huntington Beach, CA12-2022
Associate of Arts - Human Behavior And Self Development
Golden West College
Huntington Beach, CA12-2022
Skills
- First aid and CPR certified
- Personal training background
- Strength coaching
- Decision-Making
- Customer Service
- Active Listening
- Task Prioritization
- Relationship Building
- Adaptability and Flexibility
- Conflict Resolution
- Effective Communication
- Calendar and Scheduling Software
- Self Motivation
- Social Media and Promotions
- Critical Thinking
- Training exercises
References
References available upon request.
Timeline
Strength and Conditioning Coach Intern
Performance Place Sports Care & Chiropractor
06.2024 - 08.2024
Beertender
Brewery X
06.2020 - Current
To-Go Server
BJ's Restaurant & Brewhouse
02.2018 - 04.2019
Server
Norm's Restaurant
08.2011 - 09.2020
Bachelor of Science - Kinesiology
California State University - Fullerton
Associate of Applied Science - Kinesiology
Golden West College
Associate of Arts - Human Behavior And Self Development
Golden West College
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