Amanda Donovan

Administered prescribed treatments to patients, adhering to medical protocols and physician's orders.

• Monitored patient responses during TMS procedures, ensuring safety and comfort throughout sessions.
• Operated transcranial magnetic stimulation equipment for effective patient treatment sessions.
• Assisted clinicians in developing and implementing personalized treatment plans tailored to individual patient needs.
• Documented treatment progress and patient feedback in electronic health records.
• Educated patients and families on treatment plans, medications, and self-care techniques to enhance understanding and compliance.
• Participated in team meetings and case conferences to discuss patient progress and coordinate care.

• Served ice cream and toppings to customers efficiently.
• Maintained cleanliness and organization of the serving area.
• Assisted in training new staff on customer service techniques.
• Handled customer inquiries about menu items, ingredients, and allergens with professionalism.
• Resolved customer complaints promptly to ensure high satisfaction levels.

• Resolved customer complaints professionally, ensuring positive experiences and fostering customer loyalty.
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Developed and delivered product knowledge training for new associates, enhancing team expertise and customer service.
• Collaborated with team members to efficiently restock shelves and maintain optimal inventory levels.