Amanda Doodnauth
South Richmond Hill,NY
Summary
Dynamic and results-driven Pharmacist who believes in providing the best possible service to patients in order to improve their quality of life. I value the importance of prescription verification and patient counseling. I also recognize that customer satisfaction is enhanced through effective staff training and collaboration, while maintaining compliance and operational excellence. A pharmacist that is committed to promoting quality service and patient safety.
Overview
15
15
years of professional experience
Work History
Pharmacist in Charge
Midway Speciality Care Centre
11.2024 - 02.2025
- Maintained a clean and organized pharmacy workspace, adhering to strict sanitation guidelines for the safe handling of medications.
- Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions.
- Developed strong relationships with healthcare providers, fostering trust and collaboration in medication therapy management for patients.
- Maintained accurate inventory records, ensuring the pharmacy had an adequate supply of medications to meet patients'' needs.
- Streamlined pharmacy operations by continually reviewing and updating standard operating procedures, resulting in improved efficiency.
- Ensured proper storage conditions for temperature-sensitive medications, maintaining product integrity and minimizing waste due to spoilage.
- Served as the primary point of contact for regulatory audits and inspections, demonstrating the pharmacy''s commitment to operational excellence.
- Assisted patients with selecting appropriate over-the-counter products based on their symptoms or medical history while educating them about potential side effects or interactions with other medications they may be taking.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Managed drug and supply inventories.
- Reconstituted oral liquids.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Counseled patients regarding proper intake of medications.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Educated patients on proper medication use.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Pharmacist in Charge
The Medicine Chest Pharmacy
01.2015 - 02.2022
- Managed a team of pharmacy technicians, providing guidance and training to ensure adherence to best practices and regulatory compliance.
- Maintained a clean and organized pharmacy workspace, adhering to strict sanitation guidelines for the safe handling of medications.
- Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions.
- Maintained accurate inventory records, ensuring the pharmacy had an adequate supply of medications to meet patients'' needs.
- Ensured proper storage conditions for temperature-sensitive medications, maintaining product integrity and minimizing waste due to spoilage.
- Assisted patients with selecting appropriate over-the-counter products based on their symptoms or medical history while educating them about potential side effects or interactions with other medications they may be taking.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Managed drug and supply inventories.
- Reconstituted oral liquids.
- Educated patients on proper medication use.
- Supervised and coached team of pharmacy technicians and trainees.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Pharmacy Manager
St Joseph Mercy Hospital
01.2013 - 01.2015
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.
- Enhanced patient safety by implementing rigorous medication error prevention protocols.
- Optimized prescription processing times, ensuring fast and accurate service for all customers.
Pharmacy Supervisor
Woodlands Hospital
01.2010 - 01.2013
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Collaborated with store manager to maintain daily operations.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
Education
Associate Degree In Pharmacy - Pharmacy
University of Guyana
Guyana2009
High School Diploma -
The Bishops High School
Guyana2003
Skills
- Prescription verification
- Staff training and development
- Medication reconciliation
- Pharmaceutical calculations
- Patient counseling
- Teamwork and collaboration
- Reliability
- Interpreting and processing medication orders
- Professionalism
- Promotes quality customer service so that this can contribute towards the growth of the organization
Timeline
Pharmacist in Charge
Midway Speciality Care Centre
11.2024 - 02.2025
Pharmacist in Charge
The Medicine Chest Pharmacy
01.2015 - 02.2022
Pharmacy Manager
St Joseph Mercy Hospital
01.2013 - 01.2015
Pharmacy Supervisor
Woodlands Hospital
01.2010 - 01.2013
Associate Degree In Pharmacy - Pharmacy
University of Guyana
High School Diploma -
The Bishops High School
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