Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Doughty

North Bend,WA

Summary

Medicare broker specializing in market analysis and client education. Proven ability to conduct impactful presentations that enhance client understanding of Medicare products. Strong track record of building trust and fostering long-term relationships with clients.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Executive Assistant

DOUGHTY INSURANCE GROUP
North Bend, WA
01.2020 - Current
  • Conducted canvassing for new event venues to expand options available.
  • Trained new agents to enhance team productivity and efficiency.
  • Developed onboarding schedule for new agents to streamline training process.
  • Coordinated scheduling of meetings and events to ensure optimal resource usage.
  • Participated in carrier meetings to align on industry standards and practices.
  • Prepared and hosted team meetings to foster collaboration and information sharing.

Self-employed Medicare Broker

AMANDA’S INSURANCE GROUP
North Bend, WA
07.2018 - Current
  • Explain the benefits and features of Medicare products
  • Educate and enroll individuals into Medicare Plans
  • Answer client questions regarding Medicare
  • Adhere to all company, carrier, and CMS policies and Procedures
  • Provide customer service to exciting clients
  • Conduct presentations on Medicare as well as Carrier Specific products
  • Analyzed market trends to provide informed insurance recommendations.
  • Facilitated policy renewals and modifications for clients seamlessly.
  • Developed strong relationships with clients to enhance trust and communication.
  • Educated clients on coverage options and benefits clearly and efficiently.
  • Participated in industry seminars to stay updated on insurance regulations.

Owner, Server, Bartender, Cook

Stan’s Bar-B-Q
Issaquah, WA
06.2022 - 03.2025
  • Oversaw daily operations to ensure efficiency and productivity.
  • Managed daily operations and scheduling for staff and services.
  • Developed marketing strategies to increase customer engagement and sales.
  • Oversaw inventory management and procurement processes for supplies.
  • Trained new employees on operational procedures and customer service standards.
  • Implemented cost-control measures to optimize resource allocation.
  • Built relationships with local vendors to enhance service offerings.
  • Facilitated community outreach programs to promote brand visibility and loyalty.
  • Managed staff to cultivate a positive work environment.
  • Handled all financial transactions and reporting accurately.
  • Developed menus and ordered food supplies to meet customer needs.
  • Executed food service, bartending, and cooking with attention to quality.

Stylist

ROBERT ALLAN SALON
Olympia, WA
01.2006 - 04.2019
  • Operated as independent contractor in upscale salon serving selective clientele.
  • Developed new styles and techniques that enhanced customer satisfaction.
  • Updated and maintained customer information to ensure accuracy.
  • Trained new stylists through formal classes and informal coaching sessions.
  • Cultivated and maintained strong professional relationships with clients.

Instructor

THE SALON PROFESSIONAL ACADEMY
San Antonio, TX
01.2014 - 05.2016
  • Instructed students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations
  • Prepared materials and classroom for class activities
  • Guided and counseled students with adjustments or academic problems
  • Used various teaching methods and instructional materials to meet students’ varying needs
  • Developed engaging curriculum for beauty and wellness programs.
  • Instructed students in practical techniques and industry standards.
  • Evaluated student progress through hands-on assessments and feedback sessions.
  • Facilitated open discussions about career opportunities in the salon field.
  • Conducted lectures, demonstrations and group activities in order to enhance learning experience.

Education

Bachelors of Science - Psychology & Sociology-Minor in Forensics

Colorado State University
Greenwood Village, CO
02.2019

Associated of Arts -

St. Philip’s College
San Antonio, TX
05.2016

Cosmetology -

Gene Juarez Academy
Federal Way, WA
06-2003

Skills

  • Data analysis and synthesis
  • Medicare education
  • Event coordination
  • Inventory management
  • Market analysis
  • Staff management
  • Customer service
  • Relationship building
  • Communication methods and delivery
  • Educational meetings and instructional tools
  • Learning styles and comprehension rates
  • Multimedia resources organization

Certification

  • Food Handlers Permit
  • MAST
  • CNA

Timeline

Owner, Server, Bartender, Cook

Stan’s Bar-B-Q
06.2022 - 03.2025

Executive Assistant

DOUGHTY INSURANCE GROUP
01.2020 - Current

Self-employed Medicare Broker

AMANDA’S INSURANCE GROUP
07.2018 - Current

Instructor

THE SALON PROFESSIONAL ACADEMY
01.2014 - 05.2016

Stylist

ROBERT ALLAN SALON
01.2006 - 04.2019

Bachelors of Science - Psychology & Sociology-Minor in Forensics

Colorado State University

Associated of Arts -

St. Philip’s College

Cosmetology -

Gene Juarez Academy

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