Amanda Douglas
Santa Fe,NM
Summary
Experienced Teacher of middle school sciences including biology, evolution, geology, and the cultural and social aspects that distinguish humans from other animals. Uses teacher-student collaborative method to keep students attentive and involved in learning process. Provides flexible instructional programs creating positive class environment favorable to student learning and personal growth.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
City Of Santa Fe
02.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Negotiated permits with patrons for parties, meetings, and league games.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with tasks on daily basis.
Ice Rink Technician
City Of Santa Fe
07.2022 - Current
- Provide customer service by greeting patrons; providing facility and safety information; gym, ice rink, and fitness area hours of operations and fees; basic equipment instruction, assist on and off the ice basic lessons for optimal safety
- Assures patrons observe all rules, policies, and procedures established by the recreation division
- Assists with clerical duties, such as filing, duplicating, maintaining records, and promotional materials
- Enforces risk management guidelines including program safety information, and facility specific policies and procedures.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Science Teacher
Ortiz Middle School
08.2021 - 01.2024
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Planned, prepared, and taught lesson plans, giving students individual support.
- Monitor student progress with standard based grading, feedback, and assessing progress
- Facilitate small group and one-on-one instruction for all learners
- Use technology to enhance instruction
- Implement individual education plans.
- Participated in professional development workshops to stay updated on current research findings and best practices in science education.
- Communicated with students and parents regarding academic progress, assignments, and behavior.
Engagement Coordinator
HomeGoods
02.2021 - 08.2021
- Lead the frontline to promote a "Highly Satisfied" customer experience while driving customer loyalty
- Helped develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions
- Responsible for promoting a culture where everyone feels welcomed, valued, and engaged
- Highly Motivated to achieve team and individual results
- Always available and willing to work in multiple areas of the store as needed.
Morphology Technician
Office Of The Medical Investigator
04.2017 - 12.2017
- Managed the database, receiving, and release of deceased persons or their remains and their belongings, ensuring appropriate confidentiality
- Cataloged hospital and autopsy specimens
- Performed miscellaneous job-related duties as assigned.
- Maintained compliance with regulatory standards and safety requirements.
- Used expertise to identify etiology, morphology and clinical significance of identified diseases.
- Worked effectively in fast-paced environments.
- Assisted colleagues in complex cases as part of a multidisciplinary team approach involving various experts in forensic sciences such as toxicology, anthropology, odontology among others.
- Contributed to public health initiatives by identifying trends in sudden or unexpected deaths within the community and reporting findings to appropriate agencies.
- Collaborated with forensic pathologists to analyze post-mortem findings and integrate results into comprehensive investigative reports.
- Documented chain of evidence and adhered to protocols pertaining to collection and security of evidence.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Forensic Technician
New Mexico Department of Public Safety
01.2015 - 04.2017
- Facilitated accurate record-keeping through diligent use of computerized systems designed for tracking evidence movement throughout its lifecycle.
- Provided support for analysts by receiving, storing, and maintaining physical evidence custody, security, and control
- Performed many administrative duties while handling our outreach with all law enforcement agencies within the State of New Mexico and beyond.
- Improved laboratory organization by implementing an efficient inventory management system for forensic equipment and supplies.
- Ensured compliance with local regulations and professional standards by remaining up-to-date on relevant laws and industry best practices.
- Strengthened interdepartmental collaboration between investigators and other forensic professionals through effective communication strategies.
- Established a reliable chain of custody records for all collected evidence within each investigation.
- Safeguarded sensitive case information, maintaining strict confidentiality throughout the investigative process.
- Followed strict laboratory safety procedures to ensure safety of personnel and evidence.
- Sifted and sorted through evidence and recorded findings.
Education
Bachelor of Arts - Applied Anthropology
Mississippi State University
Starkville, MS01.2014
Skills
- Faculty Collaboration and Support
- Classroom Management
- Inquiry-based learning
- Technology Integration
- Curriculum Development
- Multi-Cultural Awareness
- Project-based learning
- Administrative Duties
- Adobe and Microsoft Applications
- Community Outreach
- Conflict Resolution
- Data Entry
- Develop materials for promotions, presentations, schools, and camps
- Evaluations
- Instruction
- Lesson Planning
- Records Management
- Teacher
- Website Design
- Computer Skills
Volunteer Experience
Communications Vice President, 2017, 2021, Atalaya Elementary PTA, Maintained computer, graphic design, and photography skills., Responsible for the PTA website, social media platforms, and print media designs.
Timeline
Administrative Assistant
City Of Santa Fe
02.2024 - Current
Ice Rink Technician
City Of Santa Fe
07.2022 - Current
Science Teacher
Ortiz Middle School
08.2021 - 01.2024
Engagement Coordinator
HomeGoods
02.2021 - 08.2021
Morphology Technician
Office Of The Medical Investigator
04.2017 - 12.2017
Forensic Technician
New Mexico Department of Public Safety
01.2015 - 04.2017
Bachelor of Arts - Applied Anthropology
Mississippi State University