Amanda Drawdy
Fitzgerald,GA
Overview
25
25
years of professional experience
Work History
Administrative Clerk
Ocilla Housing Authority
Ocilla, GA
12.2022 - Current
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Assisted with the preparation of presentations for meetings, conferences and other events.
- Provided assistance to other departments when needed.
- Resolved customer complaints in a timely manner.
- Answered phone to take messages or redirect calls to colleagues.
- Delivered exceptional customer service through direct communication with clients and team members.
- Greeted and signed in visitors to facilitate front office operations.
Utility Clerk
City of Ashsburn
Ashburn, GA
11.1998 - 01.2020
- Maintained accurate records of all payroll transactions.
- Assisted in the preparation of monthly financial reports related to payroll activities.
- Processed payroll information for up to 400 employees, including calculating wages and deductions.
- Processed invoices and payments accurately and promptly.
- Checked figures, postings, and documents for accuracy.
- Processed invoices and payments in accordance with company policies and procedures.
- Maintained accounts payable files and records in an organized manner.
- Entered data into accounting system to maintain accurate financial records.
- Prepared checks for payment of vendor invoices on a timely basis.
- Checked and processed invoices for accuracy, ensuring all information was correct.
- Verified purchase orders against invoices to ensure accuracy of data entry into the system.
- Assisted in resolving customer inquiries regarding billing issues or product availability.
Education
High School Diploma -
Tift County High School
Tifton, GA1995
Skills
- Data Compilation
- Billing and Invoicing
- Database Entry
- Daily Reporting
- Customer Follow-Up
- Documentation and Recordkeeping
- Appointment Scheduling
- Office Supply Management
- Verbal and Written Communication
- Cash Management
- Word Processing
- Clerical Support
- Project Management
- City Ordinances Knowledge
- File Management
- Application Review
- Document Preparation
- Payment Collection
- Customer Service
- Employee Relations
- Payroll Processing
References
References available upon request.
Timeline
Administrative Clerk
Ocilla Housing Authority
12.2022 - Current
Utility Clerk
City of Ashsburn
11.1998 - 01.2020
High School Diploma -
Tift County High School