Amanda Drayer
Saegertown,PA
Summary
Experienced correctional officer skilled in conflict resolution, emergency response, and inmate supervision. Proven ability to maintain safety and security while effectively managing high-stress situations.
Overview
11
11
years of professional experience
Work History
Correctional Officer
SCI Cambridge Springs
Cambridge Springs, PA
10.2021 - Current
- Supervised inmate activities to ensure compliance with facility regulations
- Conducted routine inspections of premises for safety and security breaches
- Managed emergency response protocols to maintain order during incidents
- Assisted in training new staff on operational procedures and safety protocols
- Monitored inmate interactions to prevent conflicts and maintain a safe environment
- Prepared detailed reports on incidents, behaviors, and facility conditions
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Supervised daily operations of correctional facility, ensuring adherence to policies and procedures.
- Conducted regular inspections of inmate living areas to maintain safety and security standards.
- Monitored inmate behavior, identifying potential issues and implementing de-escalation techniques effectively.
- Provided mentorship to junior staff, fostering a culture of teamwork and professional development within the unit.
- Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
- Reduced instances of inmate altercations through proactive conflict resolution strategies and mediation techniques.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Supervised [multiple] employees and performance of tasks.
- Conducted emergency response drills to prepare staff for various crises situations, minimizing potential harm to both staff and inmates.
- Assigned officer tasks or redirected staff to other tasks.
Correctional Officer
SCI Albion
Albion, PA
11.2020 - 10.2021
- Implemented behavior modification programs to promote positive inmate conduct
- Collaborated with multidisciplinary teams to improve rehabilitation practices
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Assisted in intake and release of inmates.
- Conducted routine inspections of premises for safety and security breaches
- Managed emergency response protocols to maintain order during incidents
- Prepared detailed reports on incidents, behaviors, and facility conditions
- Monitored inmate interactions to prevent conflicts and maintain a safe environment
Correctional Officer
Venango County Prison
Franklin, PA
09.2017 - 11.2020
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Received and accounted for personal possessions and determined inmate work assignments.
- Mitigated potential security breaches with vigilant contraband detection practices.
- Enhanced staff training programs, leading to improved operational standards.
- Ensured security of facility perimeter by conducting routine patrols.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Promoted inmate welfare by monitoring and addressing health concerns promptly.
- Bolstered team morale and cooperation through effective leadership and communication.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Established positive working relationships and maintained boundaries with resident offenders.
- Responded to inquiries from inmates and other members of public.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Interviewed inmates to obtain information and evidence.
- Administered drug tests to inmates.
- Coordinated with other law enforcement personnel to exchange information.
- Restrained juvenile inmates when disturbances required physical intervention.
- Supervised inmate activities to ensure compliance with facility regulations
- Assisted in training new staff on operational procedures and safety protocols
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Assisted in intake and release of inmates.
General Laborer
Allegheny Wood Products
Marble, PA
05.2017 - 09.2017
- Operated machinery for wood processing and assembly tasks.
- Maintained clean and organized work areas to ensure safety compliance.
- Assisted in loading and unloading materials for production operations.
- Collaborated with team members to optimize workflow efficiency.
Manager on Duty
Dunham's Sports
Cranberry, PA
02.2015 - 05.2017
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on customer service best practices and product knowledge.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Coordinated team schedules, aligning labor resources with peak sales periods for efficiency.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Conducted regular audits of merchandise displays to maintain visual presentation standards.
- Monitored cash handling procedures to ensure accuracy and compliance with financial protocols.
- Developed training materials for new employees, streamlining onboarding processes for quicker integration.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Education
Medical Assisting
Concorde Career College
Jacksonville, FL11-2009
Certificate - Computer Aided Drafting And Design
Venango Technology Center
Oil City, PA06-2006
Certificate of Technical Studies - Medical Assisting
Concorde Career College
Jacksonville, FL11-2009
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
- Contraband seizure
- Security procedures
- Safety
- Weapons training
- Prisoner transport
- CCTV monitoring
- Suicide prevention
- Mentorship
- Staff management
Accomplishments
Currently Acting Sgt since 8/25/26
CISM member since May 2023
FERT member since July 2024
HONOR GUARD member since January 2025
TST Certified with recertification in 2026
OC Instructor since 2022 with recertification in 2026
CPR/First Aid Instructor since 2022 with recertification in 2026
Timeline
Correctional Officer
SCI Cambridge Springs
10.2021 - Current
Correctional Officer
SCI Albion
11.2020 - 10.2021
Correctional Officer
Venango County Prison
09.2017 - 11.2020
General Laborer
Allegheny Wood Products
05.2017 - 09.2017
Manager on Duty
Dunham's Sports
02.2015 - 05.2017
Medical Assisting
Concorde Career College
Certificate - Computer Aided Drafting And Design
Venango Technology Center
Certificate of Technical Studies - Medical Assisting
Concorde Career College