Amanda DuBose
Chandler,Arizona
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Angry Crab Shack
03.2023 - Current
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Restaurant Manager
The HUB
02.2022 - 02.2023
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Manager
Chart House
08.2003 - 09.2005
- Worked in tandem with other managers to control food and labor costs
- Did all inventory and purchasing for the bar area, and assisted in inventory & purchasing of food and equipment
- Oversaw day-to-day operations, focusing on providing excellent guest service and a healthy work environment
- Assisted with creating the front of the house schedule.
Manager
Pat & Oscar's
01.2000 - 06.2003
- Worked with the management team to control food and labor costs
- Worked with local radio stations and organizations to build brand awareness and catering sales
- Developed internal talent to build cohesive and successful leadership team
- Wrote all schedules for the front of house staff
- Created a fun and family oriented team and restaurant atmosphere.
Nanny
Self Employed
09.2011 - 02.2022
- Chaperoned children on trips to local parks, zoo, mall, and other attractions
- Encouraged children to be self-motivated and determined by demonstrating positive behaviors
- Worked with the family to create a feeling of family
- Used play to teach early childhood fundamentals.
Education
B.S. Hotel and Restaurant Management -
Northern Arizona University
Flagstaff, Arizona12.1999
Skills
- Able to multitask
- Can resolve guest issues
- Shift management
- Operations management
- Purchasing and inventory
- Task prioritization
- Time management
- Relationship building
- Passion and enthusiasm
- Operations Management
- Workflow Coordination
Certification
ServSafe Certified
Timeline
Assistant General Manager
Angry Crab Shack
03.2023 - Current
Restaurant Manager
The HUB
02.2022 - 02.2023
Nanny
Self Employed
09.2011 - 02.2022
Manager
Chart House
08.2003 - 09.2005
Manager
Pat & Oscar's
01.2000 - 06.2003
B.S. Hotel and Restaurant Management -
Northern Arizona University