Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Amanda Duncan

Pasadena,MD

Summary

Dynamic and dedicated Nurse Navigator with a proven track record at the University of Maryland School of Medicine, adept in ethical practice and nursing expertise. Excelled in patient education and care coordination, significantly improving patient outcomes. Skilled in CPR and a passionate community advocate, consistently achieving high patient satisfaction rates.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Nurse Navigator

University of Maryland School of Medicine
Glen Burnie , MD
12.2024 - Current
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Identified barriers to optimal healthcare utilization and developed strategies for overcoming them.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Collaborated with multidisciplinary team members to develop comprehensive treatment plans for complex cases.
  • Coordinated with physicians, nurses, and other staff to ensure quality patient care.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Evaluated patient data to recommend appropriate interventions for improved outcomes.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.

RN, Medical-Surgical

University Of Maryland Medical System
Glen Burnie , MD
06.2016 - 12.2024
  • Administered medications and treatments as directed and as appropriate for patient's medical care in collaboration with multi-disciplinary team.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Performed physical examinations, diagnostic tests, and other procedures to assist physicians during treatment of illness or injury.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Monitored, recorded, and reported symptoms and changes in patients' conditions.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Developed individualized patient-care plans based on physician instructions and nursing assessment of patient needs.
  • Evaluated effectiveness of interventions and modified as needed according to evidence-based practice guidelines.
  • Educated patients about their condition and the importance of following a treatment plan.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.

RN Floor Nurse

Genesis HealthCare
Annapolis , MD
07.2002 - 06.2016
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Collaborated with multidisciplinary team members to ensure best possible outcomes for the patient's recovery.
  • Promoted continuity of care by accurately communicating patient information during shift change report times.
  • Managed multiple tasks simultaneously while providing timely responses to requests from other departments.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Participated in interdisciplinary rounds on each assigned unit at least once per week.
  • Responded to medical emergencies promptly and provided life-saving interventions when necessary.
  • Initiated admissions, transitions and discharges by communicating with colleagues as well as patients and family members.
  • Implemented safety protocols when administering medications or performing treatments.
  • Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.

Nurse Manager

Genesis HealthCare
Annapolis, MD
06.2005 - 08.2008
  • Evaluated performance of individual nurses against established standards.
  • Investigated incidents or complaints from patients or their families.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Monitored quality assurance activities for compliance with standards of care.
  • Assisted with budgeting process by forecasting staffing needs and supplies.
  • Provided ongoing education opportunities for staff regarding changes in policies and procedures.
  • Managed the scheduling of personnel assignments based on patient acuity levels.
  • Maintained accurate records of employee attendance, sick leave requests, vacation time.
  • Performed personnel interviewing, hiring, disciplinary actions and dismissals.
  • Facilitated communication between physicians, nurses, support services personnel.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.

RN - Labor and Delivery

MedStar Health
Baltimore , MD
07.2002 - 06.2005
  • Prepared and sanitized delivery rooms and instruments and prepared patients physically and emotionally for delivery.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Provided emotional support and counseling to patients and families throughout the childbirth process.
  • Administered medications including epidurals and narcotics as ordered by physician.
  • Provided patient education regarding labor and delivery process.
  • Performed newborn assessments such as APGAR scores at one minute and five minutes after birth.
  • Maintained accurate medical records in accordance with HIPAA regulations.
  • Attended educational seminars on new developments in obstetrical nursing practices.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Oversaw labor by coaching women, assisting with complications and administering medications during birth.
  • Performed vaginal exams to assess dilation and effacement of cervix.
  • Performed tests on newborns to check for rare but serious conditions just after birth.

LPN

Genesis HealthCare
Annapolis , MD
05.1997 - 07.2002
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Maintained accurate medical records of each patient's health condition.
  • Delivered high-quality direct and indirect nursing care to patients.
  • Provided emotional support during difficult times such as end-of-life decisions or family disputes over treatment options.
  • Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
  • Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
  • Provided direct physical and emotional support to patients and their families.
  • Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.

GNA

Genesis Healthcare System
Severna Park, MD
06.1995 - 05.1997
  • Conducted therapeutic activities with assigned patients.
  • Ensured that all equipment was properly maintained and cleaned according to guidelines.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Reported any unusual observations or changes in patient conditions to appropriate medical staff members.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Supported nursing staff members with various tasks as needed.
  • Assessed the physical, emotional, social and spiritual needs of patients.

Education

Associate of Science - Nursing

Anne Arundel Community College
Arnold, MD
05-2002

High School Diploma -

Old Milll Sr High
Millersville, MD
06-1997

High School Diploma -

Center Of Applied Tech North
Millersville, MD
06-1997

Bachelor of Science - Nursing

University of Maryland Global Campus
Hyattsville, MD

Skills

  • Ethical practice
  • Community advocate
  • Discharge instructions
  • Educational materials development
  • Healthcare
  • Nursing expertise
  • Patient education
  • Resource utilization
  • Patient documentation
  • CPR certified
  • Clinical assessment
  • Care coordination

Certification

  • RN - current until 5/2026
  • ACLS certified.
  • BLS-certified.

Accomplishments

  • Nurse of the Year - 2018
  • 14 Daisy awards, written from patients, families, and co-workers for great care, hard work, and dedication.
  • Nurse Preceptor of the Year 2020 and 2022.

Timeline

Nurse Navigator

University of Maryland School of Medicine
12.2024 - Current

RN, Medical-Surgical

University Of Maryland Medical System
06.2016 - 12.2024

Nurse Manager

Genesis HealthCare
06.2005 - 08.2008

RN Floor Nurse

Genesis HealthCare
07.2002 - 06.2016

RN - Labor and Delivery

MedStar Health
07.2002 - 06.2005

LPN

Genesis HealthCare
05.1997 - 07.2002

GNA

Genesis Healthcare System
06.1995 - 05.1997
  • RN - current until 5/2026
  • ACLS certified.
  • BLS-certified.

Associate of Science - Nursing

Anne Arundel Community College

High School Diploma -

Old Milll Sr High

High School Diploma -

Center Of Applied Tech North

Bachelor of Science - Nursing

University of Maryland Global Campus

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Amanda Duncan