Amanda Dupuis
Flushing,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Providers Staffing
01.2020 - Current
- Administered medications and vaccines under physician supervision, ensuring patient safety and compliance with protocols.
- Assisted in patient intake processes, collecting vital information and maintaining accurate medical records.
- Performed routine laboratory tests and ensured proper handling of specimens for diagnostic accuracy.
- Coordinated appointments and follow-up care, enhancing patient satisfaction through efficient scheduling practices.
- Educated patients on treatment plans and preventive health measures, fostering informed decision-making about their care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
Education
High School Diploma -
Hill McCloy
Montrose, MICertificate -
Ross Medical Education Center
Flint, MISkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Phlebotomy
- Data entry
- Reliable team player
- CPR
- Compassionate
- Immunization administration
- Specimens collection and processing
- Insurance verification
- Maintaining confidentiality
- Equipment sterilization
- Adaptable
- Patient relations
- Prioritizing stat orders
- Medical transcription
Timeline
Medical Assistant
Providers Staffing
01.2020 - Current
High School Diploma -
Hill McCloy
Certificate -
Ross Medical Education Center