Amanda Durnil
Warrensburg,IL
Summary
Driven professional dedicated to contributing to a supportive team environment that fosters growth. Ten years worth of customer service, communications, health and safety experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Suite Owner Stylist
Self
07.2018 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Salon Leader
Hair Cuttery
01.2016 - 07.2017
- Streamlined appointment scheduling processes for improved customer experience and increased booking rates.
- Managed inventory efficiently, reducing product waste and ensuring adequate stock levels at all times.
- Mentored junior stylists, fostering a supportive environment that encouraged skill development and team cohesion.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Hair Stylist
Hair Cuttery Salon
01.2014 - 07.2016
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
Education
Associate of Science - Nursing
Richland Community College
Decatur IL05.2024
Cosmetology Certification -
Shear Learning Academy of Cosmetology, Inc.
Decatur, IL10.2016
Skills
- OSHA Standards Compliance
- Business Management
- Customer Relations
- Contract Management
- Financial Management
- Client Service
- Relationship Building
- Decision Making
- Adaptability and Flexibility
- Industry Knowledge
- Time Management
- Creative Thinking
- Quality Assurance
Certification
BLS certified, Cosmetology License
Timeline
Suite Owner Stylist
Self
07.2018 - Current
Salon Leader
Hair Cuttery
01.2016 - 07.2017
Hair Stylist
Hair Cuttery Salon
01.2014 - 07.2016
Associate of Science - Nursing
Richland Community College
Cosmetology Certification -
Shear Learning Academy of Cosmetology, Inc.