Amanda Duvall
Odessa
Summary
Dynamic Business Office Manager at Brookdale Midland with expertise in office administration and staff training. Proven track record in enhancing workflow efficiency and managing financial operations, ensuring compliance and accuracy. Skilled in relationship building and payroll management, contributing to improved team integration and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Bussiness Office Manager
Brookdale Midland
11.2023 - Current
- Assisted in managing daily office operations and administrative tasks.
- Supported budgeting processes by maintaining accurate financial records.
- Coordinated communication between departments to enhance workflow efficiency.
- Implemented filing systems to organize documents for easy retrieval.
- Learned software tools for scheduling and resource management effectively.
- Analyzed vendor contracts to ensure compliance with organizational policies.
- Facilitated onboarding processes for new employees, enhancing team integration.
- Maintained inventory of office supplies, ensuring availability and cost-effectiveness.
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
Medication Technician
Brookdale Midland
11.2023 - 06.2025
- Administered medications to patients according to prescribed schedules and protocols.
- Monitored patient responses to medications, reporting any adverse effects promptly.
- Assisted in maintaining accurate medication records and logs for compliance purposes.
- Collaborated with healthcare team to ensure optimal patient care and medication management.
- Educated patients on medication usage, side effects, and adherence strategies.
- Maintained cleanliness and organization of medication storage areas following safety regulations.
- Participated in training sessions for new staff on medication administration procedures.
- Conducted routine inventory checks to ensure adequate supply of medications and supplies.
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Monitored patient responses to medication to report adverse reactions quickly.
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
Education
Business And Human Resources
Odessa College
Odessa, TX02-2025
High School Diploma -
Career Center High School
Odessa, TX05-1998
Skills
- Deadline management
- Account reconciliation
- Staff training and development
- Office administration
- Employee onboarding
- Office management
- Payroll and budgeting
- Payroll processing
- Credit and collections
- Relationship building
- Records management
- Administrative support
- Business operations management
- Documentation and control
- Expense reporting
- Scheduling and calendar management
- Payroll management
- Human resources management
- Policy and procedure modification
Timeline
Bussiness Office Manager
Brookdale Midland
11.2023 - Current
Medication Technician
Brookdale Midland
11.2023 - 06.2025
Business And Human Resources
Odessa College
High School Diploma -
Career Center High School
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