Amanda Dzindolet
Gainesville,FL
Summary
Looking for new opportunities in a Management.
Experience in
Seasoned Benefits Advisor with comprehensive background in management. Strengths lie in strategic planning, policy development, and benefits program implementation. Proven track record of improving operational efficiencies while advising beneficiaries of benefits options and processes. Demonstrated ability to handle sensitive situations professionally and confidentially.
Experienced in managing multiple patients as a Mental Heath Tech and CNA in a GERIATRIC psychiatric hospital.
Supervisor Experience in residental cleaning company. On-site assist and supervise crew.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Benefits Advisor
Ehealth Insurance
Gainesville, FL
04.2022 - 04.2024
- Worked with Medicare recipient's to select the plan that best fir their needs.
- Look for any addition individuals plans that are needed.
- Follow up with beneficiaries
- Meet kpis and goals required
- Follow call flow
- Build pipeline
- Maintain training required for liscensing
- Be complaint on calls
Benefits Specialist
Assurance
Jacksonville , FL
12.2021 - 10.2022
- Assist medicare beneficiaries with their health plan options.
- Maintain goals, kpis, call flow, compliance.
- Maintain training for liscensing and products and procedures
Home Maker
Home maker
Chattahoochee, Florida
01.2017 - 12.2021
Mental Health Technician
New Day
Ozark, US
10.2015 - 01.2017
- 12 hr shifts, provide ADLs when needed observe behavior, redirect aggressive behaviors when needed, document vitals, and behaviors
Student
Walden University
Rolla, MO
10.2010 - 10.2014
- Studied B.S. Psychology with concentration of Human Services.
Supervisor of Clean Crew
Heaven Scent Cleaning Services
Rolla, Missouri
10.2002 - 10.2010
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Education
Bachelor of Science -
Walden University
Minneapolis, MNSkills
- Office equipment and software
- Custodial Experience
- Telemarketing
- Microsoft Excel
- Human resources
- Insurance sales
- Customer service
- Leadership
- Communication skills
- Sales
- Cash handling
- Office management
- Upselling
- Sales Management
Certification
Life & Health Insurance License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Benefits Advisor
Ehealth Insurance
04.2022 - 04.2024
Benefits Specialist
Assurance
12.2021 - 10.2022
Home Maker
Home maker
01.2017 - 12.2021
Mental Health Technician
New Day
10.2015 - 01.2017
Student
Walden University
10.2010 - 10.2014
Supervisor of Clean Crew
Heaven Scent Cleaning Services
10.2002 - 10.2010
Life & Health Insurance License
Bachelor of Science -
Walden University
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