AMANDA E ALVAREZ
Miami
Summary
Professional hospitality specialist with robust experience in fast-paced environments. Skilled in serving, ensuring smooth operation, and enhancing guest satisfaction. Strong focus on teamwork, adaptability, and achieving high standards. Reliable and flexible with tasks, excelling in communication, organization, and customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barback
Tails of The Cocktails
07.2023 - 2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Learned how to make wide variety of mixed drinks including batched cocktails.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Captain Assistant
CARBONE VINO
03.2025 - Current
- Enhanced guest experiences through attentive fine dining service practices.
- Supported captains by delivering exceptional service to all guests.
- Facilitated food and beverage service, ensuring timely delivery and menu clarity.
- Greeted guests promptly, accurately recorded drink orders in toast system.
- Executed accurate wine and cocktail presentations to enhance guest enjoyment.
- Maintained cleanliness of tables with fresh plates and silverware throughout service.
Bartender/ Server/ Expeditor
Flanigan's Seafood Bar & Grill
06.2018 - 03.2025
- Ensured prompt drink preparation, adhering to guest and company standards.
- Created welcoming atmosphere through engaging interactions with guests.
- Assessed guest preferences to recommend drinks, enhancing overall experience.
- Maintained a clean, safe, and well-stocked bar area during shifts.
- Efficiently processed orders using POS-itouch and managed currency transactions.
- Coordinated with kitchen staff to ensure timely, quality food service.
Education
Bachelor Degree of Science - General Hospitality Management
Florida International University
Miami, FL08.2023
Associate Degree - Psychology
Miami Dade College
Miami, FL12.2020
Skills
- Leadership experience
- Communication skills
- Problem-solving abilities
- Works well under pressure
- Knowledge of variety of cocktail recipes Languages- English and Spanish
- Software Skills- Microsoft Office, Excel, PowerPoint
Certification
- Bar Smarts Bartender Certification 08/17/2023
- Bacardi Center of Excellence Future Proof Certificate 01/15/2023
- Responsible Vendors Certification Tri-Annually 01/2024
- Florida Food Handler Certification 01/03/2024
- Certified Bartender 02/10/2022
FIU’S Bartenders Guild
- Treasurer
- Tracking all the bar tools and liquor on a bi-weekly inventory sheet.
- Responsible for managing the guild’s supplies and money as well as, keeping all purchase history receipts.
- Ordering all tools or supplies needed for bi-weekly meetings and activations.
Languages
Spanish
English
Timeline
Captain Assistant
CARBONE VINO
03.2025 - Current
Barback
Tails of The Cocktails
07.2023 - 2023
Bartender/ Server/ Expeditor
Flanigan's Seafood Bar & Grill
06.2018 - 03.2025
Associate Degree - Psychology
Miami Dade College
Bachelor Degree of Science - General Hospitality Management
Florida International University