Amanda Eaton
Rockport,IN
Summary
Proven achiever with extensive experience at USPS and Republic Bank & Trust Company, demonstrating exceptional customer service and problem-solving skills. Excelled in fast-paced environments, enhancing client retention and managing risk effectively. Skilled in collaboration and communication, adept at multitasking with a keen attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RCA
USPS
2023.03 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Mortgage Loan Officer
Republic Bank & Trust Company
2016.09 - 2023.03
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
Education
GED -
LEC
Rockport, IN07.2002
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Computer Skills
Certification
Gold Certified WorkKeys NCRC.
Certificate # ZTT5WHYT9GK7
- NMLS # 1213202
Timeline
RCA
USPS
2023.03 - Current
Mortgage Loan Officer
Republic Bank & Trust Company
2016.09 - 2023.03
GED -
LEC