Daniel Baker
Scituate ,MA
Overview
11
11
years of professional experience
Work History
Driver
Greater Boston Coach
01.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Warehouse Technician
MS Walker
09.2020 - Current
- Adhered to safety guidelines consistently, reducing workplace accidents significantly.
- Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
- Collaborated with team members to achieve daily targets and maintain a high level of productivity.
- Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
- Safely operated forklifts and pallet jacks, ensuring proper handling of delicate products.
- Prepared shipments accurately according to packing lists, minimizing returns due to incorrect items being sent out.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Cleaning Technician
ServPro
03.2020 - 09.2020
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Provided excellent service by addressing client concerns promptly and professionally.
- Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
Restoration Technician
Showcase Restoration
12.2019 - 02.2020
- Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment.
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
Service Technician
Service Master South Shore
11.2013 - 12.2019
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies.
- Performed carpet cleaning, tile and grout cleaning and general cleaning of both homes and businesses.
Carpet Cleaning Technician
Beckwith Pro Cleaning
04.2013 - 11.2013
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Built strong relationships with clients by providing outstanding customer service and follow-up support.
- Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified appropriate spotting agents to use on persistent stains.
- Conducted pre-assessments of carpet conditions to determine appropriate cleaning methods and set realistic expectations for clients.
Education
High School Diploma -
South Shore VoTech
Hanover, MA06.2005
Skills
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Punctual and Reliable
- Punctuality
- Safety Protocols
- Safety Management
- Institute of Inspection, Cleaning and Restoration Certification
- Water Damage Restoration Technician (WRT) Certification
- The Applied Structural Drying (ASD)
Timeline
Driver
Greater Boston Coach
01.2022 - Current
Warehouse Technician
MS Walker
09.2020 - Current
Cleaning Technician
ServPro
03.2020 - 09.2020
Restoration Technician
Showcase Restoration
12.2019 - 02.2020
Service Technician
Service Master South Shore
11.2013 - 12.2019
Carpet Cleaning Technician
Beckwith Pro Cleaning
04.2013 - 11.2013
High School Diploma -
South Shore VoTech