Amanda Edinger

• Supervised daily housekeeping operations to maintain high cleanliness standards.
• Trained and mentored staff on effective cleaning techniques and safety protocols.
• Organized schedules to ensure adequate coverage for all housekeeping tasks.
• Coordinated inventory management of cleaning supplies and equipment.
• Collaborated with maintenance team to address facility issues promptly.
• Implemented efficient cleaning procedures to enhance operational workflow.
• Fostered a positive work environment through team-building and communication efforts.
• Supervised and supported housekeeping personnel to maximize quality of service and performance.
• Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
• Conducted regular inspections of master suite, guest rooms, hallways, restrooms, stairwells, laundry facilities and other areas.
• Investigated owner and guests complaints regarding housekeeping services and took appropriate action to resolve them.
• Created schedules, and other business documentation to coordinate housekeeping needs.
• Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
• Enforced rules and regulations set forth by management regarding health, safety and security policies.
• Responded promptly to maintenance requests from guests or staff members.
• Assisted with the recruitment process for new housekeepers, including interviewing potential candidates.
• Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
• Established effective communication between team members in order to foster a positive work environment.
• Provided and reviewed feedback on employee performance, identifying areas for improvement while recognizing successes.
• Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
• Explained goals and expectations required of trainees.

• Maintained five rental guest homes to provide a clean and orderly home for guests' stays.
• Coordinated special cleaning projects during off-peak hours.
• Conducted regular inspections to maintain cleanliness standards.
• Resolved customer complaints concerning cleanliness or service issues promptly and professionally.
• Established quality control measures to ensure that work is completed according to standards set forth by the company.
• Monitored inventory of cleaning supplies and equipment, ordering additional items as needed.
• Developed and implemented cleaning processes to ensure consistent and high-quality results.
• Conducted regular inspections to identify maintenance needs in areas such as carpets, furniture, walls, ceiling tiles, windows.
• Developed a system for scheduling regular deep cleans within each area of responsibility.
• Advised management on potential improvements related to cleaning methods or products used.
• Created inventory checklist.
• Verified each completed room against standard plans to maintain consistency.
• Recruited and trained new employees to meet job requirements.
• Held regular one-on-one meetings with Owners to review performance and priorities and provide feedback.

• Managed daily operations and ensured efficient workflow in the business.
• Oversaw financial planning and budgeting to maintain profitability.
• Developed marketing strategies to enhance brand visibility and customer engagement.
• Handled inventory management to optimize stock levels and reduce waste.
• Trained staff on customer service best practices and product knowledge.
• Built relationships with suppliers to ensure quality materials and timely delivery.
• Conducted market research to identify trends and adapt business offerings accordingly.
• Oversaw daily operations of small business including customer service and financial management.
• Developed business plans and strategies to grow small business.
• Monitored customer feedback and implemented changes based on their suggestions.
• Set pricing structures according to market analytics and emerging trends.
• Participated in local community activities to promote the brand's visibility and reputation.
• Researched similar businesses to determine competitive advantages.
• Created budgets and monitored expenses to stay within budget limits.
• Met with service vendors or product suppliers to facilitate delivery.
• Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
• Advised employees on best practices regarding safety protocols and procedures.
• Trained, coached and mentored employees to facilitate safety and consistent quality of work.
• Resolved conflicts between staff members and customers when necessary.
• Managed staff recruitment, hiring, training, and development.
• Provided support services such as technical assistance or troubleshooting issues for clients.
• Managed crisis situations, resolving issues promptly to minimize impact on business.
• Analyzed sales data and adjusted strategies to maximize revenue.
• Managed daily operations, including inventory control, vendor negotiations, and product pricing.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Worked with computers to utilize customers' contracts for phones.

• Managed daily kitchen operations and ensured food quality standards.
• Implemented sanitation procedures to comply with health regulations.
• Evaluated kitchen performance and identified areas for improvement in processes.
• Ensured that all food safety regulations were followed in the kitchen.
• Kept kitchen, cooking utensils and storeroom clean and neat.
• Cut, chopped and sliced meat and produce to prepare for cooking.
• Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
• Monitored portion size and waste control to maintain cost effectiveness.
• Provided guidance and support to cooks during busy periods or when unexpected issues arise.
• Operated variety of kitchen equipment to measure and mix ingredients.
• Checked freezer and refrigerator each day to verify proper functioning.
• Communicated with kitchen employees, answered questions and offered insight into food preparations.
• Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
• Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
• Monitored temperatures of prepared food and cold-storage areas.
• Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
• Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
• Created tasty dishes using popular recipes, delighting patrons and generating return business.
• Prepared workstations with ingredients and tools to increase efficiency.
• Distributed food to service staff for prompt delivery to customers.
• Bookkeeping and handling money coming in.
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• Answered incoming calls, redirected callers to the appropriate personnel, and took messages as needed.
• Greeted and assisted visitors, creating welcoming first impressions, and made them feel welcome.
• Scheduled, organized, and coordinated room bookings.
• Maintained front desk area, ensuring cleanliness and organization at all times.
• Managed daily store operations
• Trained team members to deliver exceptional customer service.
• Handled customer inquiries and complaints to resolve issues, to enhance the guest's visit and shopping experience.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Ensured compliance with safety regulations and company policies.
• Monitored inventory levels to restock shelves.
• Reviewed customer feedback to make operational improvements and promote satisfaction.
• Handled inquiries and provided information about the services offered by the Ranch.