Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Amanda Edinger

Stone Lake

Summary

Organized, dependable, positive, and goal-oriented professional with excellent time management skills and attention to detail. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Experienced with administrative tasks, scheduling, and document management. Have knowledge of office software and communication. I handle customer contact with a calm and professional approach.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Supervisor

Westlands Ranch LLC
06.2019 - 09.2023
  • Assisted in training 10 team members on operational procedures and safety protocols.
  • Handled incoming calls, emails, and mail; directed inquiries to appropriate personnel or provided necessary information
  • Maintained confidentiality of sensitive information while handling employee records
  • Supervised daily housekeeping operations, ensuring adherence to cleanliness and safety standards.
  • Trained and mentored staff on effective cleaning techniques and equipment usage.
  • Implemented an inventory management system for tracking cleaning supplies and equipment.
  • Collaborated with team to identify areas for process improvement and enhanced productivity.
  • Completed schedules, shift reports, and other business documentation.
  • Increased employee performance through effective supervision and training.

Small Business Owner

FoneZone, Inc
01.2014 - 02.2019
  • Worked with phone contracts on the computer for customers in a confidential way
  • Mastered the use of POS systems to swiftly and accurately process transactions.
  • I effectively utilized QuickBooks for managing payroll and handling essential business operations, ensuring smooth and efficient management of our financial processes.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
  • Supported employees during peak periods and provided guidance when needed.
  • Followed up with customers after completing sales to assess satisfaction and resolve technical or service concerns.
  • Acquired in-depth product knowledge to confidently address customer inquiries and boost sales opportunities.
  • Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
  • Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.


Bookkeeper

White River Tree Service
08.2009 - 01.2014
  • Processed invoices and managed accounts payable to ensure timely payments.
  • Maintained accurate financial records using QuickBooks for efficient tracking.
  • Reconciled bank statements monthly, ensuring alignment with financial reports.
  • Assisted in payroll processing, verifying employee hours, and deductions.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Prepared monthly bank reconciliations to ensure accurate representation of the company's financial position.


Education

High School Diploma -

Rifle High School
Rifle, CO

No Degree - Medical Billing And Coding

Penn Foster College
Scottsdale, AZ
01-2026

Skills

  • Employee training
  • Goal oriented
  • Employee supervision
  • Customer service
  • Strong focus on accuracy
  • Inventory management
  • Policy adherence
  • Skilled in Microsoft
  • Collaborative teamwork
  • Effective department organization
  • Skilled in prioritizing concurrent responsibilities
  • Organizational time strategies

Certification

  • First Aid/CPR Certified
  • BLS Certified

Timeline

Supervisor

Westlands Ranch LLC
06.2019 - 09.2023

Small Business Owner

FoneZone, Inc
01.2014 - 02.2019

Bookkeeper

White River Tree Service
08.2009 - 01.2014

High School Diploma -

Rifle High School

No Degree - Medical Billing And Coding

Penn Foster College

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