Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Edmonds

Reidsville,NC

Summary

Qualified Office Manager with a strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Office Manager

Eastcoast Research
03.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Assistant Office Manger /Senior Project Manager

Eastcoast Research
01.2013 - Current
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
  • Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.

Education

High School Diploma -

Reidsville High School
Reidsville, NC
06-2005

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Scheduling and calendar management
  • Administrative support
  • Document management
  • Relationship building
  • Mail handling
  • Scheduling
  • Staff management
  • Employee supervision
  • Operations management
  • Staff hiring
  • Employee training
  • Project management
  • Vendor engagement
  • Computer skills
  • MS office
  • Teamwork and collaboration

Timeline

Office Manager

Eastcoast Research
03.2024 - Current

Assistant Office Manger /Senior Project Manager

Eastcoast Research
01.2013 - Current

High School Diploma -

Reidsville High School

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