Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Richards

Dallas Center,IA

Summary

Highly-motivated employee with a desire to take on new challenges. I possess a strong work ethic, adaptability, and exceptional customer service skills. Im great at working effectively both with a team and individually.

Overview

8
8
years of professional experience

Work History

VP of Operations

Eleganti Travel MX
Dallas Center, IA
01.2021 - Current
  • Oversaw the execution of marketing campaigns and promotions from start to finish.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Established protocols for handling customer complaints and inquiries in a timely manner.
  • Partnered with vendors to secure competitive pricing on materials needed for production activities.
  • Created and implemented successful programs focused on market growth.
  • Computed costs of travel and accommodations using calculator, computer or quote package tour's costs.
  • Planned, described and sold itinerary tour packages and promotional travel incentives.
  • Created marketing materials showcasing vacation packages available for sale through the agency.

CSA

Mister Car Wash
Urbandale, IA
05.2020 - 01.2021
  • Informed customers about discounts and special offers on products they were interested in purchasing.
  • Excelled in exceeding daily credit card application goals.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
  • Provided excellent customer service in a friendly and professional manner.
  • Surpassed sales goals through implementation of successful marketing strategies.

Sales Associate

Kum and Go
Urbandale, IA
07.2018 - 05.2020
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Greeted customers and provided exceptional customer service.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Organized stockroom shelves according to size, color or style.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Increased purchase amounts by cross-selling with similar products.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.

Waitress

Hiltop
East Des Moines, IA
02.2016 - 05.2018
  • Reviewed daily specials, menu changes and service specifications.
  • Greeted guests and answered questions about menu items.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Provided accurate change for cash transactions using a cash register system.
  • Followed all safety and sanitation regulations when handling food or drinks.

Education

High School Diploma -

Hoover High School
Des Moines, IA
05.2019

Skills

  • Travel Coordination
  • Growth Planning
  • Operations Oversight
  • Program Oversight
  • Office Administration
  • Safe Food Handling
  • Guest Engagement
  • Relationship Management
  • New Hire Training
  • Creative Problem-Solving
  • Interpersonal Communication
  • Planning and Coordination

Timeline

VP of Operations

Eleganti Travel MX
01.2021 - Current

CSA

Mister Car Wash
05.2020 - 01.2021

Sales Associate

Kum and Go
07.2018 - 05.2020

Waitress

Hiltop
02.2016 - 05.2018

High School Diploma -

Hoover High School

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Savannah Richards