Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Hi, I’m
Amanda Eisenbeis
Saint Louis,MO
Summary
Overview
6
years of professional experience
Work History
HERD North America
Account Manager, Inside Sales
02.2024 - Current
Job overview
- Developed and implemented sales strategies to increase revenue.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Collaborated with marketing teams to develop marketing materials for campaigns.
- Partnered with marketing team to contribute towards marketing strategy by monitoring competitive products and industry reactions.
- Grew sales utilizing business-to-business sales tactics.
- Utilized persuasive sales techniques to convert leads into sales.
- Utilized sales techniques to build customer interest and close sales.
Rush Truck Center
Truck Sales Coordinator
04.2020 - 01.2024
Job overview
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Kept detailed records of sales and customer information in CRM software, SAP, updating database regularly to maintain top-notch service.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
- Booking 45-65 deals per month following extensive processes.
- Maintaining good rapport with customers and sales team.
- Handling commission reports.
- Assigning titles/ MSO's to customers and sending them out.
Spire
Customer Support Specialist
01.2018 - 04.2020
Job overview
- Evaluated customer issues and caller trends to determine areas in need of improvement and implement proactive corrections.
- Provided primary customer support to internal and external customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained and managed customer files and databases.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer calls and emails to answer questions about products and services.
- Updated account information to maintain customer records.
- Managed over 50 customer calls per day.
Education
Maryville University of Saint Louis St Louis, United States
Bachelor of Arts from Business Administration And Management
05.2021
University Overview
Saint Louis Community College St Louis, MO
Associate of Arts from Communication Studies
05.2017
University Overview
Skills
- CRM proficiency
- Objection handling
- Client acquisition
- Territory Management
- Product branding
- Account Management
- Customer Relationship Building
- Revenue Forecasting
- Business to Business Sales
- Partnership Development
- Database Management
Timeline
Account Manager, Inside Sales
HERD North America
02.2024 - Current
Truck Sales Coordinator
Rush Truck Center
04.2020 - 01.2024
Customer Support Specialist
Spire
01.2018 - 04.2020
Maryville University of Saint Louis
Bachelor of Arts from Business Administration And Management
Saint Louis Community College
Associate of Arts from Communication Studies
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