Amanda El Harti
Stoughton,WI
Summary
Decisive leader and strategic problem solver with excellent communication and planning abilities. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
WPS Health Solutions
03.2005 - Current
- Work with staff across multiple business operations to ensure inventory successfully processes
- Analyze reports, production, and other records/reports to determine production requirements.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Provided support to other departments as needed to meet organizational goals.
- Built strong operational teams to meet process and production demands.
- Trained, mentored and motivated employees to maximize team productivity.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
Collateral Analyst
Park Bank
08.2006 - 10.2008
Education
BS in Business Management -
Cardinal Stritch University
Six Sigma Yellow Belt UW Madison
Six Sigma Green Belt Management and Strategy Institute
Skills
- Process/Program Improvement
- Six Sigma
- Leadership
- Communication
- Problem-solving
- Computer Proficient
- Operations Management
- Customer Relations
References
Available upon request.
Timeline
Collateral Analyst
Park Bank
08.2006 - 10.2008
Operations Supervisor
WPS Health Solutions
03.2005 - Current
BS in Business Management -
Cardinal Stritch University
Six Sigma Yellow Belt UW Madison
Six Sigma Green Belt Management and Strategy Institute