Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Eller

Chapel Hill,Tennessee

Summary

Adept at enhancing customer satisfaction and streamlining operations, I leveraged my time management and computer skills at Chevron - Stein Oil to elevate store performance. My proactive approach to inventory and team leadership, coupled with a knack for resolving customer issues, significantly boosted efficiency and service quality.

Overview

5
5
years of professional experience

Work History

Burger Associate

Five Guys Burger and Fries
02.2025 - Current
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.

Service Operator

CarMax
07.2021 - 09.2024
  • Assisted colleagues as needed, fostering a collaborative work environment that promoted success across the entire team.
  • Managed multiple projects simultaneously, prioritizing workloads for optimal results.
  • Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
  • Handled escalated customer concerns with empathy and tact, leading to satisfactory resolutions.
  • Ensured timely payments to vendors by accurately inputting payment details and following up on outstanding invoices.

Store Manager

Chevron -Stein Oil
10.2019 - 07.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with training and mentoring new staff members.

Education

GED -

Clackamas Community College
Oregon City, OR
05-2012

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Follow-up skills
  • Organizational skills
  • Decision-making

Timeline

Burger Associate

Five Guys Burger and Fries
02.2025 - Current

Service Operator

CarMax
07.2021 - 09.2024

Store Manager

Chevron -Stein Oil
10.2019 - 07.2021

GED -

Clackamas Community College

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Amanda Eller