Amanda Enright
South Milwaukee,WI
Summary
Detail-oriented individual with strong analytical, interpersonal, organizational and teamwork skills with a proven ability to multitask effectively and efficiently. Recently earned paralegal certificate and eager to further develop professional skills and contribute to team success. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Program Director
Prospect Heights Community Living Center LLC
12.2019 - Current
- Managed the full intake process for new residents, from referral to move-in, ensuring smooth transitions into the facility.
- Ensured accurate completion of required documentation, including admission agreements, consents, medical authorizations, and service plans.
- Maintained accurate documentation for all admissions in compliance with state and facility policies.
- Ensured timely and accurate documentation in line with regulatory standards during the intake process.
- Maintained regulatory compliance with DHS and other oversight agencies.
- Coordinated and managed the admissions process for new residents, including intake assessments, eligibility and orientation.
- Developed and reviewed initial service plans based on individual needs and regulatory requirements.
- Conducted comprehensive intake interviews to evaluate medical, behavioral, and psychosocial needs.
- Directed daily operations of a residential care facility serving individuals with developmental disabilities/mental health needs/substance use disorders.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Monitored program performance to identify areas for improvement.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Prepared admissions charts and scanned records.
- Maintained accurate intake summaries, discharge summaries and treatment plans and updates.
- Handled employee scheduling and coverage needs during business hours.
- Managed staff scheduling and time off to adequately staff facility.
Activities Director
Prospect Heights Community Living Center LLC
01.2014 - 12.2019
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
- Developed monthly life enrichment calendar and published electronically and in print.
Education
Associate of Applied Science - Human Services
Gateway Technical College
Kenosha, WIParalegal Certificate -
Rasmussen University
03-2025
Skills
- Policy and procedure improvements
- Regulatory compliance
- Staff management
- Policy implementation and procedure review
- Documentation and reporting
- File organization and maintenance
- Editing and proofreading
- Document drafting and editing
- Calendar and schedule coordination
- Professional correspondence
Timeline
Program Director
Prospect Heights Community Living Center LLC
12.2019 - Current
Activities Director
Prospect Heights Community Living Center LLC
01.2014 - 12.2019
Associate of Applied Science - Human Services
Gateway Technical College
Paralegal Certificate -
Rasmussen University
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