Amanda Escobar
Livingston,TX
Summary
Highly skilled Patient Care Technician with more than eight years' practical experience in an assisted living environment. Established in assessment, counseling, consulting on medications and treatment, lab work, documentation and administrating treatment. Enthusiastic learner eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of time management and priority and training in health care. Motivated to learn, grow and excel in patient care.
Overview
7
7
years of professional experience
Work History
Patient Service Representative
American Health Imaging
Beaumont, TX
08.2021 - Current
- Took copayments and compiled daily financial records.
- Generated monthly statements to check outstanding balances.
- Explained plans for treatment and payment options.
- Used Synapse EIS to schedule appointments.
- Balanced deposits and credit card payments each day.
- Compiled and reviewed medical charts.
- Organized patient records and database to facilitate information storage and retrieval.
- Followed document protocols to safeguard confidentiality of patient records.
- Managed high call volumes
- Knowledge of EMR systems for scheduling
- Knowlege of CPT codes and ICD 10's for billing purposes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Resident Care Assistant/Medication Technician
Enclave Assisted Living
Austin, Texas
04.2020 - 07.2020
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Answered over twenty five light or bell calls per shift to respond to patient requests and needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted over 20 elderly, convalescents and disabled residents with daily living activities in residential care facilities
Certified Home Health Aide
Senior Helpers
Austin, Texas
02.2020 - 07.2020
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Administered medication as directed by physician.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Maintained clean, safe and well-organized patient environment.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Worked to improve and enhance patient lives through effective and compassionate care.
Insurance Verification Specialist/Prior Authorization Specialist
Longhorn Imaging
Austin, Texas
03.2018 - 03.2019
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Observed strict procedures to protect sensitive patient information, including medical records and payment data.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Reviewed 50 patient cases per week and verified insurance coverage information
- Knowledge of EMR systems for scheduling.
- Knowledge of CPT and ICD 10 codes for billing.
- Managing heavy call volumes.
Certified Medication Aide
Windsor Nursing And Rehabilitation Center Of Duval
Austin, Texas
04.2016 - 05.2017
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Kept digital records of patient details, medications, billing and other activities.
- Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
- Kept close eye on behavior and emotional responses of clients, consulting with ADON to address concerns and protect each person from any harm.
- Administered prescribed drugs to high-volume patient caseload.
- Increased medication and medical terminology knowledge through research and continuing education
Certified Nursing Aide/Certified Medication Aide
Southwood Care Center
Austin, Texas
10.2013 - 12.2016
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Maintained complete confidentiality with patient information to provide professional, secure medical services.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted nurses by taking patient blood pressure, measuring heartbeat and recording vital signs in physical examinations.
- Collaborated with other healthcare professionals to plan, manage and assess patient treatments in memory care unit with bed capacity of 25 patients
Education
Certification - Medication Aide
Central Texas Nursing Network
Austin, Tx01.2014
Certification - Nursing Aide
Health Care Careet Center
Austin 01.2013
Skills
- Activities of Daily Living ADL Support
- Output Monitoring and Reporting
- Observation Documentation
- Vital Signs Collection
- Health Insurance Verification
- Willingness to Learn
- HIPAA Compliance
- Verbal and Written Communication
- Medication Administration
- Emergency Response
- Consistent Follow Through
- Time Management
- Medical Terminology
- Multitasking and Prioritization
- Attention to Detail
Timeline
Patient Service Representative
American Health Imaging
08.2021 - Current
Resident Care Assistant/Medication Technician
Enclave Assisted Living
04.2020 - 07.2020
Certified Home Health Aide
Senior Helpers
02.2020 - 07.2020
Insurance Verification Specialist/Prior Authorization Specialist
Longhorn Imaging
03.2018 - 03.2019
Certified Medication Aide
Windsor Nursing And Rehabilitation Center Of Duval
04.2016 - 05.2017
Certified Nursing Aide/Certified Medication Aide
Southwood Care Center
10.2013 - 12.2016
Certification - Medication Aide
Central Texas Nursing Network
Certification - Nursing Aide
Health Care Careet Center
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