Amanda Escobedo
Uvalde,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Uvalde Healthcare and Rehabilitation Center. Skilled in residential cleaning and team collaboration, I excel in multitasking and prioritizing tasks to achieve up to a 30% improvement in efficiency. Fluent in multiple languages, I bring a customer-oriented approach to every role. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in bartending establishments. Friendly Bartender who keeps work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeper
Uvalde Healthcare And Rehabilitation Center
03.2024 - 07.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Cleaned and stocked residents rooms by sweeping and mopping floors, making beds, cleaning and restocking bathroom items
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively
- Swept and mopped in offices, lobbies, and corridors.
Bartender
Lunkers Bar & Grill
10.2022 - 08.2023
- Served high customer volumes during special events, nights, and weekends
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Housekeeper
Holmes Sweet Holmes
01.2023 - 07.2023
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin
- Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
Property Manager
Triff Properties
04.2021 - 01.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes
- Completed final move-out walk-throughs with tenants to identify required repairs
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Server/Bartender
54th Street Grill & Bar
03.2020 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Eriks Tacos
03.2020 - 09.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Diploma -
Uvalde High School
Uvalde, TX05.2010
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Cleaning techniques
- Residential Cleaning
- Excellent oral and written communication
- Customer-Oriented
- Multitasking and Prioritizing
- Team Support and Collaboration
- Professional and Courteous
- Guest Service and Support
Certification
- TABC
- Food Handlers
- ServSafe Food Handler's Certification
- Qsep, covid-19/nursing home certification
Timeline
Housekeeper
Uvalde Healthcare And Rehabilitation Center
03.2024 - 07.2024
Housekeeper
Holmes Sweet Holmes
01.2023 - 07.2023
Bartender
Lunkers Bar & Grill
10.2022 - 08.2023
Property Manager
Triff Properties
04.2021 - 01.2022
Server/Bartender
54th Street Grill & Bar
03.2020 - 04.2021
Server
Eriks Tacos
03.2020 - 09.2020
Diploma -
Uvalde High School
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