Amanda Espinel
Bronx,New York
Summary
Motivated professional with extensive experience in customer service and relations. Proven ability to build effective teams and foster positive interactions. Strong communication, organizational, and conflict resolution skills. Committed to contributing to a dynamic environment that encourages growth and development.
Overview
10
10
years of professional experience
Work History
Patient Transporter
MOUNT SINAI WEST
New York, NY
06.2024 - Current
- Providing high quality care for my patients with a cheerful attitude
- Moving patients to treatment areas, procedure rooms, and other designated areas
- Helping patients feel comfortable and supported while ensuring the patients safety
- Following all protocols and procedures, complying with regulatory hospital standards
- Carefully lifting patients from their beds, and placing them into wheelchairs or movable beds.
- Knowledgeable of HIPPA law
Ticket Counter Agent/Ramp Agent
DELTA AIRLINES
New York, NY
02.2022 - Current
- Greeting customers upon arrival
- Process check-in for flights.
- Responsible for accurately weighing and tagging all luggage
- Verifying Government Issue documents for international travel.
- Assisting with ticket reissuing, rebooking, making arrangements for hotels, meal vouchers, ground transportation.
- Load and unloading baggage, cargo from aircraft in a timely manner.
- Providing under the wing services for aircraft that includes guiding and parking aircraft.
- Communicating with flight crew, ground operations and other personnel.
- Ensuring safety and security on the ramp.
Server/Food Runner
NORTH RIVER LOBSTER RESTAURANT
New York, NY
04.2016 - 10.2024
- Ensuring that food and drink orders are accurate and served in timely manner
- Informing the kitchen of any allergies, or other priorities.
- Creating a welcoming and memorable experience for every guest.
- Cleared and sanitize tables immediately after guests leave in preparation for the next party
- Provide Suggestion for appropriate platters and drink packages.
- Inventory checks and pulls.
- Provide training for new servers, food runners on the standards and operational procedures.
General Maintenance
ADAM CLAYTON POWELL, JR. STATE OFFICE BUILDING
New York, NY
06.2015 - 02.2022
- Review work order priorities on a daily basis.
- Request supplies and equipment needed for cleaning and maintenance duties.
- Clean the building floors by sweeping, mopping and vacuuming.
- Sweep outside the building; pick up trash from the benches and watering plants.
- Perform routine maintenance tasks such as changing the hand sanitizer dispenser and changing light bulbs.
- Schedule to arrange tables and chairs for our guests.
- Setting up the stage for the Summer Stage performers and including tents.
- Prepare food and drinks for special events.
Skills
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Training and mentoring
- Equipment disinfection
- Multitasking
Timeline
Patient Transporter
MOUNT SINAI WEST
06.2024 - Current
Ticket Counter Agent/Ramp Agent
DELTA AIRLINES
02.2022 - Current
Server/Food Runner
NORTH RIVER LOBSTER RESTAURANT
04.2016 - 10.2024
General Maintenance
ADAM CLAYTON POWELL, JR. STATE OFFICE BUILDING
06.2015 - 02.2022
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