Amanda Exum
Macon,GA
Summary
Dedicated professional with experience as a Bus Monitor for the Houston County Board of Education, skilled in first aid and passenger safety. Demonstrated patience and empathy while fostering positive relationships among students, parents, and staff, ensuring a secure and supportive environment during transportation. Committed to enhancing safety and well-being in all interactions.
Overview
25
25
years of professional experience
Work History
Private Elderly Caregiver
David I. Rouse
07.2023 - Current
- Offered companionship during difficult times by providing emotional support and empathetic listening skills.
- Coordinated transportation services for medical appointments or personal errands as needed for uninterrupted daily living routines.
- Delivered nutritious meals tailored to individual dietary needs while respecting client preferences.
- Collaborated with family members and healthcare professionals to develop comprehensive care strategies for optimal results.
- Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
- Managed medications according to physician orders, ensuring proper administration and adherence to schedules.
Bus Monitor
Houston County Board Of Education
07.2017 - 05.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
- Facilitated clear communication between parents, school staff, and bus drivers regarding any incidents or concerns that arose during transit.
- Maintained open lines of communication with school administrators, providing updates on any notable occurrences during daily transportation activities.
- Assisted bus driver in maintaining order, ensuring a safe and efficient transportation experience for all passengers.
Human Services Worker
Department Of Behavioral Health And Disabilities
06.2005 - 05.2017
- Organized community events to promote positive relationships among diverse populations while raising awareness about agency programs/services available at the local level.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Conducted thorough assessments of clients'' needs to determine appropriate support services and referrals.
- Maintained accurate and up-to-date client records, ensuring confidentiality and compliance with regulations.
Juvenile Correctional Officer
Department of Juvenile Justice
08.2004 - 05.2005
- Reduced incidents of rule-breaking by implementing effective behavior modification techniques.
- Ensured adherence to facility policies and procedures, maintaining a high standard of professionalism at all times.
- Documented daily activities and progress reports, ensuring accurate record-keeping for each resident's file.
- Supervised 15 youths with their youth's daily activities for school, meals, and recreation time.
- Conducted room searches to prevent contraband from entering the facility, maintaining a safe living environment for all residents.
- Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
- Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
Hospice Aide
Medical Center of Central GA Health
07.2000 - 08.2004
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted patients in achieving optimal mobility by supporting them during transfers, ambulation, and positioning activities.
- Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
- Increased patient satisfaction with compassionate communication and attentive care during difficult times.
- Supported needs of 8 residents under long-term care.
Education
Diploma - Early Childhood Care And Education
Central Georgia Technical College
Warner Robins, GA05-2015
No Degree - Human Services
Mercer University
Macon, GA04-2012
Skills
- Patience and empathy
- Surface sanitation
- Safety awareness
- Passenger safety
- Problem - solving
- Leadership
- Teamwork
- Active listening
Timeline
Private Elderly Caregiver
David I. Rouse
07.2023 - Current
Bus Monitor
Houston County Board Of Education
07.2017 - 05.2023
Human Services Worker
Department Of Behavioral Health And Disabilities
06.2005 - 05.2017
Juvenile Correctional Officer
Department of Juvenile Justice
08.2004 - 05.2005
Hospice Aide
Medical Center of Central GA Health
07.2000 - 08.2004
Diploma - Early Childhood Care And Education
Central Georgia Technical College
No Degree - Human Services
Mercer University
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