Amanda Ezzell
Anaheim,CA
Summary
Skilled Post Commander with solid background in facility monitoring, personnel protection and security operations. Clearly communicating, implementing and enforcing policies. Current security guard license.
Experienced security team leader offering over 3 years of field experience and focus on residential access security and building monitoring services. Knowledgeable about conducting patrols, monitoring feeds and establishing successful procedures to prevent security concerns. Most definitley a team leader!
Overview
18
18
years of professional experience
1
1
Certification
Work History
Post Commander
Allied Universal Security Services
02.2022 - Current
- Wrote detailed reports outlining routine activities and notable incidents.
- Conducted foot patrols, checked access points and reviewed feeds to maintain current knowledge of facility and grounds operations.
- Managed team of nine officers protecting a large residential community with a golf course on site,.
- Set weekly schedules to maintain optimal coverage.
City Carrier Assistant
USPS
08.2020 - 02.2022
- Planned and cased mail in sequence of delivery for designated route.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Operated vehicles and equipment to transport packages and mail pieces.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Delivered packages and mail to business and people in local area.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Picked up outgoing mail from letter boxes and in person from customers.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Office Manager
Signal Attorney Service
02.2008 - 08.2020
- Provided daily supervision, feedback and oversight to direct reports.
- Created and maintained department work schedules for adequate coverage during operating hours and overtime shifts.
- Audited production reports, tracking data entry and processing errors.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Conducted performance reviews of employee goals, objectives and performance expectations.
- Reviewed budget forecasts factoring department staffing and production needs.
- Participated in weekly conference calls with management to discuss department updates and strategies.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Education
Accounting And Business Management
Cypress College
Cypress, CAHigh School Diploma -
John F. Kennedy High School
La Palma, CA06-2010
Associate of Science - Science
Cypress College
Cypress, CASkills
- Complex Problem-Solving
- Critical Thinking
- Travel Planning
- Customer Service
- Data Entry Documentation
- Self-Motivated
- MS Office
- Multitasking Abilities
- Problem-Solving
- Training personnel
- Writing reports
- Security operations
- Assessing threat levels
Certification
- Licensed security guard (current)
Timeline
Post Commander
Allied Universal Security Services
02.2022 - Current
City Carrier Assistant
USPS
08.2020 - 02.2022
Office Manager
Signal Attorney Service
02.2008 - 08.2020
Accounting And Business Management
Cypress College
High School Diploma -
John F. Kennedy High School
Associate of Science - Science
Cypress College
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