Amanda Fabiilli
Clawson,Michigan
Summary
Dynamic Commercial Insurance professional with 10 years of industry experience in sales, underwriting and customer service excellence. Proven ability to drive client satisfaction and retention by building strong relationships and delivering tailored coverage solutions. Skilled in data analysis and making informed decisions that align with business operations and carrier guidelines. Known for effective collaboration with internal teams and achieving consistent results through adaptability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Executive
Tropolis
Northville, Michigan
06.2025 - Current
- Conducted market research to stay updated on industry trends and competitive landscape.
- Facilitated regular meetings with clients to review account status and address concerns.
- Leveraged CRM tools to track interactions and improve client relationship management efforts.
- Identified potential new customers through research of industry trends and competitive analysis.
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Participated in training sessions on topics related to sales techniques or industry regulations.
- Developed comprehensive insurance plans tailored to client needs.
- Conducted in-depth risk assessments for client portfolios.
- Collaborated with underwriters to evaluate policy applications and coverage options.
- Reviewed and updated existing policies to ensure compliance with regulations.
Senior Middle Market Specialist
Hylant
Birmingham, Michigan
11.2023 - 04.2025
- Reduced client attrition rates by proactively identifying potential issues and implementing tailored solutions to retain valuable customers.
- Identified opportunities for upselling and cross-selling products, driving revenue growth by deepening existing client relationships.
- Supported new business development efforts by contributing insights gleaned from ongoing interaction with current clients.
- Spearheaded initiatives to improve the overall client experience through continuous process improvement measures and effective change management strategies.
- Streamlined communication channels for enhanced efficiency in responding to client requests and concerns.
Technical Underwriting Specialist
Amerisure Insurance
04.2018 - 11.2023
- Served as a Liaison between Market Underwriters and internal rating team to evaluate risk and provide appropriate measures for Large Deductible and Retroactively rated programs.
- Maintained up-to-date knowledge of industry trends and regulatory coverages to ensure compliance with all relevant guidelines.
- Conducted comprehensive policy reviews for identifying areas of potential exposure or risk, reducing claims frequency.
- Evaluated complex risks within established authority levels, ensuring sound rating decisions that balanced profitability and risk management objectives.
- Enhanced underwriting efficiency by streamlining an efficient renewal process.
Associate Account Manager
Korotkin Insurance Group (KIG)
12.2015 - 04.2018
- Developed strong relationships with Commercial Transportation clients through regular communication and excellent customer service.
- Maintained high standards of customer service by answering pricing, availability, use and coverage questions.
- Consulted with new and existing clients after binding to resolve problems and provide ongoing support.
- Conducted regular account reviews to assess client satisfaction levels, making necessary adjustments to maintain strong relationships.
Education
Public Relations
Eastern Michigan University
Ypsilanti, MI01-2014
Skills
- Policy evaluation
- CRM software
- Risk assessment
- Account management
- Industry trends
- Policy renewal process
- Interpersonal Communication
- Internal/External collaboration
- Cross-selling strategies
- Team collaboration
Certification
State of Michigan Resident Producer - Property & Casualty
Timeline
Account Executive
Tropolis
06.2025 - Current
Senior Middle Market Specialist
Hylant
11.2023 - 04.2025
Technical Underwriting Specialist
Amerisure Insurance
04.2018 - 11.2023
Associate Account Manager
Korotkin Insurance Group (KIG)
12.2015 - 04.2018
Public Relations
Eastern Michigan University