Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Faddis

Laguna Niguel,CA

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Versatile team member offering over 8 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Personable Produce Clerk excels at organizing merchandise and creating amazing product displays. Dedicated and driven with excellent history of defusing volatile customer situations quickly and effectively. Highly skilled in inventory management and stock rotation. Hardworking Fresh Cut Clerk skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work. Well-versed in Fresh Cut/Courtesy Clerk environments. Motivated Fresh Cut/Courtesy Clerk with experience in customer service and retail grocery industry. Excels working as part of dedicated team of employees. Over 8 years in produce and deli department management.

Overview

8
8
years of professional experience

Work History

Fresh Cut Clerk

Albertsons Market
06.2017 - 07.2023

I did inventory and organized the fresh cut selection of the fruit and vegetables where I would come in at 4AM and leave at 1PM or later for 4-6 days a week. I then cut up many fruits and vegetables to make specific prepackaged produce to fill in the missing slots on the shelf. I did all this while maintaining standards and sanitation protocols.

  • Delivered high-quality fresh cut products by adhering to established guidelines for cutting techniques and presentation standards.
  • Ensured accurate labeling of fresh cut items, including pricing information and expiration dates for proper rotation practices.
  • Supported store initiatives by participating in cross-training opportunities within other departments as needed.
  • Promoted a positive work atmosphere through effective communication and collaboration with colleagues across departments.
  • Demonstrated superior attention to detail while inspecting all products for freshness before preparing for sale or consumption.
  • Utilized cutting tools safely and effectively, minimizing risk of injury or damage to products.
  • Assisted in inventory management, reducing waste and optimizing stock levels for peak freshness.
  • Achieved enhanced customer experience by promptly responding to special requests for custom orders or specific preferences.
  • Provided timely assistance to customers, addressing inquiries and offering product recommendations.
  • Collaborated with team members to provide exceptional service and meet department goals.

Courtesy Clerk

Albertsons Grocery Store
01.2015 - 06.2017
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected numerous shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Handled shelf restocks and merchandised front lane areas to drive sales.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Increased overall efficiency by assisting with price checks and product location inquiries from customers.
  • Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
  • Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
  • Took inventory and examined merchandise to identify items to be reordered or replenished.
  • Contributed to the reduction of waste by properly sorting recyclables, compost, and garbage according to company guidelines.
  • Assisted in unloading trucks and stocking shelves with new products.
  • Ensured seamless restocking efforts through effective communication between team members regarding inventory levels and replenishment needs.
  • Responded to customer calls and emails to answer questions about products and services.
  • Processed returns and refunds in accordance with store policies.

Education

California Polytechnic State University-Pomona, CA
Pomona, CA

Associate Of Arts And Sciences - Natural Sciences

Saddleback College
Mission Viejo, CA
05.2022

Associate Of Arts And Sciences - Cell Biology And Anatomy

Saddleback College
Mission Viejo, CA
05.2022

High School Diploma - K-12

Dana Hills High School
Dana Point, CA
06.2013

Skills

  • Knife Handling
  • Cleanliness standards
  • Sanitation Procedures
  • Stock Rotation
  • Product Inspection
  • Product display
  • Waste Reduction
  • Supply Ordering
  • Merchandising Techniques
  • Cross-merchandising
  • Produce Identification
  • Positive Attitude
  • Strong Work Ethic
  • Customer Service
  • Honesty and Integrity
  • Punctuality
  • Cleaning and sanitation
  • Product Stocking and Storage
  • Safety Procedures Compliance
  • Cleanliness and sanitation
  • Shelf Stocking
  • Food Preparation
  • Safe Food Handling
  • Cleaning procedures
  • Written and oral communication
  • Packaging and Labeling
  • Training and mentoring
  • Pricing and shelf labeling
  • Flexible Schedule
  • Temperature Logging
  • Hand-Eye Coordination
  • Inventory Counts
  • Sanitation Standards
  • Retail Sales
  • Product Knowledge
  • Product restocking
  • Price Checking
  • Product Rotation
  • Food Running
  • Merchandise organization
  • Quality Inspections
  • Retail Merchandising
  • Temperature Monitoring
  • Point of sale operation
  • Shipment Processing
  • Product Recommendations
  • Display Maintenance

Timeline

Fresh Cut Clerk

Albertsons Market
06.2017 - 07.2023

Courtesy Clerk

Albertsons Grocery Store
01.2015 - 06.2017

California Polytechnic State University-Pomona, CA

Associate Of Arts And Sciences - Natural Sciences

Saddleback College

Associate Of Arts And Sciences - Cell Biology And Anatomy

Saddleback College

High School Diploma - K-12

Dana Hills High School
Amanda Faddis