Reliable employee, committed with a proven record in always working at highest ability to get the job done the right way. With over 8 years of experience dealing with customers, making sure the service they receive is the best it can be.
Overview
16
16
years of professional experience
Work History
Branch Manager
OxyGo
12.2014 - Current
Continuously monitored branch performance against key performance indicators.
Oversee daily operations for efficiency, ensuring timely execution of tasks and labor allocation.
Enhanced staff competency with training sessions, boosting productivity levels across the branch operations.
Managed daily branch operations for optimal productivity..
Oversee inventory management processes, ensuring accurate records and timely reordering for optimum stock levels.
Front Desk Supervisor
The Residence Inn by Marriott
09.2012 - 12.2014
As the front desk supervisor, I handled accounts receivable, payroll, posting and charging meeting rooms
I have mastered the hotels systems both Fosse and Marsha
I ensure that my employees complete their daily tasks and that the guests have all their needs met
Prior to becoming front desk supervisor I was a front desk clerk for The Residence Inn by Marriott for a year.
Hostess
AVI food systems
10.2010 - 09.2012
As a hostess I delivered food trays to patients in the hospital
I have learned to become very patient working this job
The sick patients need a lot of help and can be time consuming
I have also learned office skills at this place of work
Another job task I had here is working in the dietary office answering phones and dealing with customer service.
Office Clerk
Earth To You Landscaping
05.2008 - 08.2010
This job was a seasonal job, only worked during the summer
Over the years I learned and improved customer service skills
Answered telephones, dealt with money and paper work for the business
I achieved the goal of being able to open and close the business on a daily basis by myself
Greeted customers entering the store to ascertain what each customer wanted or needed
Answered questions regarding store and product, while maintaining knowledge of current sales and store promotions.
Education
Undecided Program -
University of Toledo
Toledo, Ohio
06.2010
High School Diploma -
North Olmsted High School
North Olmsted, Ohio
06.2009
Skills
Strong organization skills
Excellent communication skills
Fast learner
Telecommunications skills
Adaptability
Microsoft word
Telephone skills
Customer Service
Customer Relationships
Relationship building and management
Team Supervision
Timeline
Branch Manager
OxyGo
12.2014 - Current
Front Desk Supervisor
The Residence Inn by Marriott
09.2012 - 12.2014
Hostess
AVI food systems
10.2010 - 09.2012
Office Clerk
Earth To You Landscaping
05.2008 - 08.2010
Undecided Program -
University of Toledo
High School Diploma -
North Olmsted High School
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