Amanda Farrell
Edgerton,WI
Summary
Highly-motivated, and flexible, employee with desire to take on new challenges and reap new rewards. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Passionate with an 'above and beyond' attitude. Striving to be better than I was yesterday.
Overview
11
11
years of professional experience
Work History
Branch Administrator
Safety-Kleen Systems, Inc., A Clean Harbors
Madison, WI
02.2023 - 04.2024
- Provided administrative support to the Branch Manager and other staff members.
- Created and maintained filing systems for records, documents, and correspondence.
- Greeted clients and visitors to the branch office in a professional manner.
- Answered incoming phone calls from customers seeking assistance or information about products and services offered by the company.
- Handled customer inquiries regarding account balances, payments, returns. via telephone or email promptly and professionally.
- Resolved customer complaints quickly and effectively while maintaining good customer relations at all times.
- Ensured compliance with local laws pertaining to safety regulations within the workplace.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Increased efficiency and drove branch revenue by optimizing daily operations.
Educational Support Professional
School District of Edgerton
Edgerton, WI
08.2013 - 02.2023
- Support Professional who was responsible for providing a safe, nurturing environment that fostered creativity and education, while having fun
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Provided support to teachers, administrators, and other school personnel in order to ensure a safe learning environment.
- Collaborated with teachers to develop strategies for teaching challenging material to students.
- Monitored student behavior and provided appropriate interventions when needed.
- Participated in staff meetings to provide input on educational policies and procedures.
- Facilitated communication between home and school regarding student's academic progress.
- Incorporated technology into classroom instruction in order to enhance learning outcomes.
- Adhered to strict confidentiality protocols while handling sensitive information about students or families.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Planned and supervised games and other recreational activities for students.
- Assisted in preparing lesson materials and bulletin board displays.
- Attended in-services, workshops and seminars.
- Monitored computer usage and assisted students with hardware and software issues.
- Managed computers in classrooms and laboratories and assisted students with computer use when required.
Substitute Educational Support Professional
School District of Edgerton
Edgerton, WI
01.2013 - 06.2013
- Assisted teachers in preparing materials for classroom activities.
- Provided guidance and support to students during instruction periods.
- Organized and distributed classroom materials to students.
- Monitored student behavior in the classroom and hallways.
- Ensured a safe learning environment by adhering to school rules and regulations.
- Provided assistance with individual or small group instruction, as needed.
- Collaborated with other staff members on special projects related to student needs.
- Supported teachers in managing student behavior according to district policies.
- Developed positive relationships with students, parents, faculty, staff, administrators.
- Maintained open communication with all stakeholders involved in the educational process.
- Observed classrooms regularly to ensure instructional quality standards are met.
- Implemented strategies for meeting the social and emotional needs of students.
- Encouraged collaboration among peers while promoting an inclusive atmosphere.
- Responded promptly and effectively to any emergencies that may arise on campus.
- Maintained focused, inclusive and supportive learning environments.
- Delivered instruction individually or in small groups with support from instructor.
- Provided classroom support throughout planned instruction and individual lessons.
- Kept students safe in classroom and outside environments.
- Offered students personalized educational, behavioral and emotional support.
- Leveraged evidence-based techniques to foster academic progress, social inclusion and critical thinking.
- Maintained classroom order and enforced school and class rules.
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
- Assisted struggling students with classroom assignments with one-on-one tutoring.
- Helped head teacher by restocking missing or low supplies in classroom.
- Answered student questions about course concepts.
- Organized and supervised games or other recreational activities.
Education
Associates degree in Early Childhood Education -
Blackhawk Technical College
08.2005
Legal Administrative Professional Program -
Blackhawk Technical College
Skills
- Customer Service
- Documentation
- File Organization
- Relationship Building
- Team Collaboration
- Self Motivation
- Professionalism
- Problem-solving abilities
- Caring and Empathetic Demeanor
- Computer and Microsoft Office Skills
- Active Listening
- Continuous Improvement
- Friendly
- Attention To Detail
- Strong Interpersonal Skills
- Excellent Communication Skills
- Documentation Strengths
- Excellent Work Ethic
- Supervision
- Adaptability and Flexibility
- Experience with Diverse Populations
References
Available Upon Request
Affiliations
- I have a love of the outdoors and nature, especially spending time hiking and doing nature photography.
- I enjoy spending time with family and friends.
- I love to read.
Timeline
Branch Administrator
Safety-Kleen Systems, Inc., A Clean Harbors
02.2023 - 04.2024
Educational Support Professional
School District of Edgerton
08.2013 - 02.2023
Substitute Educational Support Professional
School District of Edgerton
01.2013 - 06.2013
Associates degree in Early Childhood Education -
Blackhawk Technical College
Legal Administrative Professional Program -
Blackhawk Technical College
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