Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Amanda Fedisson

Amanda Fedisson

Bellefonte,PA

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Realtor

Kissinger Bigatel and Brower Realtors
State College, Pennsylvania
06.2017 - Current
  • Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
  • Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
  • Maintained accurate records of all transactions from start to finish using specialized software programs.
  • Conducted open houses and showings of properties to prospective buyers.
  • Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
  • Provided guidance and support throughout the entire purchasing process from initial search through closing.
  • Responded promptly to customer inquiries via phone or email regarding available properties.
  • Researched zoning regulations for specific areas when preparing property listings.
  • Monitored changes in local markets that could affect the value of listed properties.
  • Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
  • Managed real estate transactions from initiation to closing.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Researched and determined competitive market price.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Generated list of properties to meet specific client needs.
  • Accompanied buyers during property inspections.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Executed marketing efforts via cold calling, postcard mailings and door knocking,
  • Maintained current and accurate CRM database of prospective customers.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
  • Facilitated new property listing to increase inventory.
  • Developed relationships with asset management companies and local builders to link affordable units and buyers.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Networked with industry contacts to expand knowledge of real estate markets and best practices.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Verified accuracy of documentation and fund disbursements for sales.
  • Liaised with real estate attorneys to assist with deal-related questions.

Client Service Specialist

WIENKEN & ASSOCIATES FINANCIAL SERVICES
State College, Pennsylvania
02.2008 - 03.2009
  • Assisted in onboarding new clients, including setting up accounts and providing training on product usage.
  • Worked closely with other departments to ensure timely resolution of escalated client issues.
  • Identified opportunities for improvement within the customer service process and recommended changes accordingly.
  • Participated in weekly team meetings to discuss performance metrics and areas for improvement.
  • Collaborated with sales teams to develop tailored solutions for each individual client's needs.
  • Provided technical assistance when required, troubleshooting any problems that may arise.
  • Resolved complex customer queries quickly and efficiently while maintaining a positive attitude throughout the process.
  • Managed and updated physical and digital client account information to keep records accurate and current.
  • Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.

Processing Specialist

Mount Nittany Medical Center
State College, PA
02.2002 - 06.2007
  • Reviewed and verified documents for accuracy, completeness, and compliance with established regulations.
  • Utilized software programs to enter data into the system and maintain records.
  • Coordinated with other departments to ensure that all necessary documentation was completed correctly.
  • Provided support to internal staff members regarding processing procedures and protocols.
  • Maintained confidentiality of sensitive customer information at all times.
  • Ensured compliance with applicable laws and regulations governing the handling of financial documents.
  • Communicated effectively with vendors regarding changes or updates related to processing activities.
  • Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.
  • Reviewed information input against instructions to verify accuracy of data transmitted.
  • Maintained databases by creating new records or updating existing ones.
  • Input numerical or alphabetical data into computer systems using standardized procedures.
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution.
  • Extracted information from documents to verify correctness.
  • Communicated by telephone and email for routine exchange of information.
  • Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Obtained scanned records and uploaded into company databases.
  • Organized and filed data in appropriate locations for easy access to essential information.
  • Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.

Education

High School Diploma -

Bald Eagle Area School District
Wingate, PA
06-1994

Skills

  • Administrative Support
  • Office Administration
  • Customer Service
  • Office Management
  • Organizational Skills
  • Clerical Support

Certification

  • Real Estate License

Timeline

Realtor

Kissinger Bigatel and Brower Realtors
06.2017 - Current

Client Service Specialist

WIENKEN & ASSOCIATES FINANCIAL SERVICES
02.2008 - 03.2009

Processing Specialist

Mount Nittany Medical Center
02.2002 - 06.2007

High School Diploma -

Bald Eagle Area School District

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Amanda Fedisson