Amanda Fekete

Responsible for over seeing children during lunches and recesses. Safety of children during these times.

• Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
• Promoted financial products by maintaining excellent service offering knowledge.
• Performed vault duties to handle large deposits and distribute currency to coworkers.
• Developed top-performing teams, leading to increased branch efficiency and positive customer feedback.
• Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
• Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes.
• Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.

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• Backed up teller team by handling needs of new and existing customers at main counter.
• Answered customer questions and explained available services such as deposit accounts, bonds and securities.
• Approached prospective clients through cold calling and emails to meet sales targets.
• Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
• Presented new and additional products and services to existing customers.
• Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
• Introduced customers to other bank team members to help meet financial needs.
• Answered inquiries regarding checking and savings accounts and other related products.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Mentored newly hired team members on appropriate responses to patron questions.
• Identified potential needs through observation, questioning and listening.
• Created teller schedule to keep weekly and weekend shifts properly staffed.
• Replenished ATM funds in empty canisters prior to validation process.
• Counted, verified and handled bank deposits and armored car transactions.
• Maintained friendly and professional customer interactions.

• Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
• Networked to increase client base and encourage existing clients to expand financial portfolios.
• Promoted financial products by maintaining excellent service offering knowledge.
• Worked closely with management to strategize sales techniques to increase branch production and customer service.
• Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
• Expanded client base by promoting new financial products.
• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes.
• Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
• Backed up teller team by handling needs of new and existing customers at main counter.
• Answered customer questions and explained available services such as deposit accounts, bonds and securities.
• Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
• Presented new and additional products and services to existing customers.

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• Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
• Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
• Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
• Hired and trained new Type workers to improve efficiency of department and cultivate productive work atmosphere.
• Managed efficient teams of up to Number employees.

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• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Stocked supplies for customers and personal teller station.
• Counted, verified and handled bank deposits and armored car transactions.
• Performed vault duties to handle large deposits of up to $Amount and distribute currency to coworkers.
• Backed up teller team by handling needs of new and existing customers at main counter.
• Presented new and additional products and services to existing customers.

• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Created teller schedule to keep weekly and weekend shifts properly staffed.
• Identified potential needs through observation, questioning and listening.
• Mentored newly hired team members on appropriate responses to patron questions.
• Replenished ATM funds in empty canisters prior to validation process.
• Established rapport with new clients to increase satisfaction and loyalty.
• Maintained friendly and professional customer interactions.
• Counted, verified and handled bank deposits and armored car transactions.
• Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
• Worked closely with management to strategize sales techniques to increase branch production and customer service.
• Presented new and additional products and services to existing customers.