AMANDA FIDA
Vineland,NJ
Summary
Highly organized and detail-oriented professional transitioning into administrative support roles. Experienced in scheduling, data management, and cross-functional collaboration, with a proven ability to optimize workflows and maintain accurate records. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and fluent in English and Portuguese, with intermediate Spanish proficiency. Quick to adapt to new systems and technologies, bringing efficiency and effective communication to office operations. Eager to contribute strong organizational and multitasking skills in an administrative role.
Overview
12
12
years of professional experience
Work History
Private Childcare Provider
Self-employeed
08.2021 - 04.2025
- Managed daily scheduling, ensuring timely coordination of activities and appointments.
- Maintained detailed records, including meal plans, activity logs, and safety protocols.
- Handled communication with parents, providing updates and addressing concerns.
- Organized travel arrangements and assisted with household administrative tasks.
- Developed multitasking and problem-solving abilities in a dynamic environment.
E-commerce Administrative Specialist
Vulcabras
07.2019 - 08.2021
- Managed scheduling, data entry, and product catalog updates across various platforms.
- Conducted detailed inventory tracking and maintained accurate digital records.
- Assisted in coordinating marketing and operational projects, collaborating with cross-functional teams.
- Compiled and formatted performance reports to support data-driven business decisions.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
E-commerce Operations Specialist
Ricardo Eletro
08.2014 - 12.2018
- Oversaw database management, ensuring accuracy in product listings and pricing updates.
- Organized promotional schedules and maintained detailed campaign documentation.
- Developed Excel-based tracking systems to monitor stock levels and sales performance.
- Provided administrative support by managing workflow coordination and interdepartmental communication.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
Customer Experience Associate
Dasa
03.2013 - 02.2014
- Scheduled and managed high-volume patient appointments efficiently.
- Maintained administrative records and streamlined daily office operations.
- Employed active listening skills to accurately understand customer concerns and address them effectively.
- Supported reporting tasks to ensure accurate data entry and document management.
- Assisted in training new employees on company policies, procedures, and best practices for delivering exceptional service.
Education
Bachelor of Business Administration -
FMU University Center
Brazil01.2020
Skills
- Reliability and punctuality
- Teamwork
- Multitasking Abilities
- Organizational skills
- Interpersonal skills
- Analytical thinking
- Time management abilities
- Attention to detail
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Private Childcare Provider
Self-employeed
08.2021 - 04.2025
E-commerce Administrative Specialist
Vulcabras
07.2019 - 08.2021
E-commerce Operations Specialist
Ricardo Eletro
08.2014 - 12.2018
Customer Experience Associate
Dasa
03.2013 - 02.2014
Bachelor of Business Administration -
FMU University Center
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